Please complete this form if you are experiencing financial difficulties due to the current coronavirus situation, and would like to arrange a mortgage payment holiday.
We’ll take a look at your request and come back to you over the next week to confirm when your mortgage payment holiday will start.
Our contact centres are extremely busy at the moment, so completing this form to request a mortgage payment holiday is the fastest way for it to be put in place for you.
If you have any questions on requesting a payment holiday from your mortgage, take a look at our frequently asked questions below.
A mortgage payment holiday is a period when your lender gives you permission to miss your regular monthly mortgage payments.
If you are experiencing financial difficulties due to the current coronavirus situation, the Government has announced that Lenders will offer mortgage payment holidays for up to three months.
It’s important to remember that interest will continue to be charged during your payment holiday. Your overall mortgage balance may therefore increase.
At the end of the payment holiday period, we will work together to agree the best way for you to repay any additional interest incurred and to make up any payments that have been deferred. We’ll discuss the most appropriate solution for your circumstances which could include increasing payments over the remaining term or extending the overall term of your mortgage.
We will ensure that the payment holiday does not negatively impact your credit file.
We will be in touch once we review your request to confirm when your mortgage payment holiday will start. For most people, this will be their next regular monthly payment, but if this is close to the date that we review your request, your payment holiday may start the next month.