Insurance Online Service
Sign In
Important information
Our Life Insurance online service is currently experiencing system issues so if you bought a policy before 4 November 2024 you won’t be able to access the portal until 23 November 2024. If you need access to your policy details, please call us on 0800 294 7575.
If you bought your policy on or after 4 November 2024 please select ‘Term Protection’ when registering to access your account.
If you first took out Life Insurance with Virgin Money on or after 22 May 2017, you can access your account online.
For customers with a policy bought on or after 16 March 2022
Sign inStay safe and secure
Criminals use a wide range of methods to commit fraud and scams so to keep yourself safe follow these five rules –
- Never disclose security details, such as your PIN, full banking password or one-time pass code to anyone - even bank staff.
- Don't assume an email, text or phone call is authentic.
- Don't be rushed – a genuine organisation won't mind waiting.
- Listen to your instincts – you know if something doesn't feel right.
- Stay in control – don't panic and make a decision you'll regret.
Its all about taking time to:
- Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
- Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
- Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
If you'd like to know more, visit our fraud and security pages.
Exclusive rates and offers
Unlock savings accounts, mortgage offers and more with an M, M Plus or Club M current account.
Discover the deals