How can we help you?
Virgin Money is for everyone. Here are just a few of the ways we can help.
Get in touch to request specific support or find out what support we can offer you.
How to get in touch
Information sent by email may not be secure, so we’d suggest you don’t send any details of a personal or sensitive nature by email.
You can now let us know what support you need using our online form or live chat.How to request support online
In StoreFind a Store near you
Mortgages: Monday to Friday 8am to 6pm, Saturday 9am to 1pm.
Savings: Monday to Friday 8am to 6pm, Saturday 8am to 3pm, Sunday 10am to 1pm.
Credit cards: Monday to Saturday 8am to 8pm, Sunday 10am to 5pm.
Current accounts: Monday to Saturday 7am to 9pm, Sunday 10am to 5pm.
If you don't have one of these accounts, you can find contact info for your account type.Call charges and information
0800 numbers are free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
Newcastle upon Tyne