What's new for you
Additional cardholders have landed
Share your credit card with additional cardholders. Add up to three additional cardholders in the 'Manage Card' section of the app.
All new account summary
Your Account summary has a smart new look. Now it’s even easier to keep track of your credit limit, what you owe, and what’s available to spend.
Manage your money with spend notifications
Stay in the know and help protect against fraud with real-time spend notifications. Set up notifications in the 'Manage Card' section of the app.
Payments and transfers
Manage all your payments just how you like.
- Use Apple Pay or Google Pay on your smartphone or watch.
- Set up a Direct Debit or make a one-off payment to help stay on top of payments.
- Transfer a balance or move money into your bank account.
- Set up and manage instalment plans for purchases over £250.
Instalment fees apply. Eligible customers only. Instalment plans will be available as soon as your retail purchase introductory period ends.
Putting you in control
Great features to help you stay informed and in control of your credit.
- View your credit limit, what you owe and what’s available to spend.
- Alerts if you’re near your credit limit, and reminders when payments are due.
- Manage your credit, your way – request to change your credit limit and set preferences.
- Check out balance breakdown for a detailed snapshot of what you owe and when your promotional rate ends.
Discover Virgin Money Cashback
See your cashback in the app. Here's how it works:
- Register for cashback in the app.
- Check out all the latest offers from our cashback partners.
- Transfer cashback to your current account or your Virgin Money credit card. You can also exchange it for an e-Gift card.
The featured cashback brands are some of the brands we work with. The available cashback offers change regularly. You'll be able to check the participating brands and offers available to you at any time through our app. Cashback service terms apply. For more information go to Virgin Money Cashback Terms
At your service
For night owls and early birds, our app provides support at all times.
- Get instant answers to your credit card questions from Redi, our in-app digital host. Available 24/7.
- If Redi can’t help, your chat will continue with a friendly member of the Virgin Money team, within working hours.
Security you can count on
Great features to help keep your money safe and secure.
- Freeze your card to stop all spending instantly.
- Let us know if your card is lost, stolen or damaged.
- View your PIN safely and securely at any time.
- Set up Face ID or Touch ID for secure and speedy sign in.
Help is at hand
Mobile app help and guides
Head to the Help Centre for tips on getting the most from the app.Visit Help Centre
Need to make a change to your account?
Make changes using our online forms.Visit our online forms
The best way to manage your account is to use our nifty app. However, if you prefer not to use it, here's how to manage your account without it.