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What is a balance transfer credit card?

A balance transfer lets you move a balance from another credit or store card to your Virgin Money Credit Card. By moving your balance to a lower rate, you’ll pay less interest, so you could save money. Sweet.

It could be, if you’re paying interest on a credit or store card.

There’s usually a fee for making a balance transfer. But even after you’ve paid this, you could still be better off.

  • How long will the promotional rate last?
  • Will you save money over the promotional period – even after paying the balance transfer fee?
  • What is the standard interest rate after your promotional period ends?
  • You’ll need to make your minimum payment when it’s due and stay within your credit limit. If you don’t, we’ll stop your promotional rate (from the start of that statement period). So it’s worth setting up a Direct Debit to meet your monthly repayment.
  • When your promotional rate ends or we stop it, we’ll charge you the current standard interest rate.
  • The balance you're transferring can't be from another Virgin Money, Clydesdale Bank, Yorkshire Bank or B credit card. And you shouldn’t use your card to repay borrowing from Clydesdale Bank PLC (like a loan, overdraft or mortgage).

It's easy to apply, and we’ll let you know if your transfer request has been approved as soon as possible.

If you apply as part of your credit card application and we approve, we’ll get the money to your existing credit card provider three to four business days after you ask for the transfer.

You can also apply to make a transfer once your account is up and running. If you ask for the transfer:

  • Before 4pm, Sunday to Thursday, we’ll get the money to your existing credit card provider the next business day.
  • After 4pm, Sunday to Wednesday, we’ll get the money to your existing credit card provider in two business days.
  • Between 4pm Thursday and 12am Sunday, we’ll get the money to your existing credit card provider the following Monday (excluding Bank Holidays).
  • Remember, you’ll need to continue making payments on your existing card until your transfer’s all sorted.

Everything you expect as standard

Check your eligibility

Let us know a little about yourself and what you're looking for and we'll show you your personalised results. It takes less than five minutes and won't affect your credit rating.

Check eligibility

Frequently asked questions

The limit given is based on your personal circumstances.

Before making an application you can use Card Checker to see your chances of being accepted for a Virgin Money Credit Card. It's quick and easy and won't affect your credit rating. All you need to do is give us a few basic details.

If you decide to complete an application we'll carry out a full credit check and confirm whether you've been approved. In some circumstances, we may need some additional information and we'll let you know if this is the case. When making our decision, we'll take into account your age, status and financial background. Before you apply, check the following statements are true:

  • I am aged 18 years or over (the same goes for any additional cardholders).
  • I am a UK resident.
  • I have a UK bank or building society account.
  • I have good credit history.

You won't be approved if you are bankrupt or in an IVA, and it is unlikely that you'll be approved if you have CCJs or defaults and if you have no credit history. If you are unsure of your credit history, then please contact Experianlink opens in a new window/tab for a copy of your credit file.

We aim to tell you if we have approved your application straightaway. Sometimes, we may need to ask you for a few more details first – if we do, we’ll let you know immediately after you’ve made your application, then get in touch to request the additional information from you.

You can find detailed information about our charges and interest rates in the summary box. When you have chosen a card, the summary box PDF will be visible on the “Apply Now” page beneath the product summary at the top of the page.

If you are looking to transfer a balance from another credit or store card, in some cases you may be charged a fee to complete the transfer, usually a percentage of the transferred balance.

Yes, it is straightforward to transfer a balance online or over the phone. See our contact us page for ways of getting in touch. Remember though, you will need to do this within the first 60 days to receive the introductory balance transfer offer. Plus, the promotional period starts from the date your account is opened, not from when you transfer your balance.

If you are looking to move money from your credit card to your current account, in some cases you may be charged a fee to complete the transaction, usually a percentage of the transferred balance.

View all credit card questions and answers

Fancy a chat?

Our credit card team is here to answer your questions, talk through your needs and help you through the process.

New customers

0800 389 2875

Opening times

8am – 6pm Monday to Friday and 9am - 1pm Saturday

0800 633 5045

Opening times

24 hours a day, 7 days a week

Existing customers

0800 011 3210

Opening times

24 hours a day, 7 days a week

0800 011 3210

Opening times

24 hours a day, 7 days a week

Text BAL, TRAN or BILL plus the last 4 digits of your card (eg.BAL1234) to 88300

Opening times

24 hours a day, 7 days a week

+44 191 284 9005

Opening times

24 hours a day, 7 days a week

18001 0800 011 3210 (UK only)

Telecommunications assistance for the deaf.

Opening times

24 hours a day, 7 days a week

For any queries relating to our current offer please contact:

0800 011 3210

Details of our current offers can be found here.

Opening times

24 hours a day, 7 days a week

NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

If we do not receive the minimum payment when it is due or you go over your credit limit, we will withdraw the promotional rate with effect from the start of that statement period. When a promotional rate ends or is withdrawn, we charge the current standard interest rate that applies to that transaction.

You will not be able to transfer a balance from another Virgin Money, Clydesdale Bank, Yorkshire Bank or B credit card and should not use your card to repay other borrowing from Clydesdale Bank PLC.

Credit is available, subject to status, only to UK residents aged 18 or over.

Calls are charged at your service provider’s prevailing rate and may be monitored and recorded.

The Virgin Money Credit Card is issued by Clydesdale Bank PLC (trading as Virgin Money). Registered in Scotland (Company No. SC001111). Registered Office: 30 St Vincent Place, Glasgow, G1 2HL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Virgin Money adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board: www.lendingstandardsboard.org.ukLink opens in a new window

Your copy of the Statement of Lender and Borrower Responsibilities PDF opens in a new window Link opens in a new window