Never disclose any financial or private/personal information on social media.
Virgin Money will never ask for account information, passwords or PINs via social media.
We're not responsible for the privacy and security policies or practices of the various social networks, and you should review their policies.
If you tweet us, we'll send a reply which will appear publicly on our profile page. If we can’t answer your question there and then we’ll usually ask you to send us a direct message (DM) or an email with your contact information so we can contact you directly or investigate your question.
Our social media accounts are verified and show the appropriate ‘verified’ mark. Please check for this and ensure you’re only contacting a genuine Virgin Money account.