Skip to main content

What's new

We’ve updated the app to make it quicker and easier to use.

Find things faster

Move between your accounts, payments and settings faster with the new menu and Profile.

Customise your view

Switch to dark mode or choose a ‘roomy’ layout to make things easier to read. Tap Profile, then Customise your app.

Control your card instantly

Everything for your card is now in one place, so you can freeze it or order a replacement in a tap.

What you can do

From managing your money to making payments, it’s all right here.

Manage your money

Pay with apple Link opens in a new window Pay with google Link opens in a new window

Save and plan ahead

  • Set savings targets and move money into pots to stay on track
  • Set up a sweep to automatically top up your current account from your savings if your balance drops
  • Change or stop your sweeps whenever you like. You’re always in charge
How to set up a sweep

Stay secure

  • Sign in securely using Face ID, fingerprint or passcode, so only you can access your account
  • Freeze your card, order a replacement and manage card settings quickly if something goes wrong
  • Get alerts for payments, balance changes and unusual activity so you can spot issues and act quickly
How to set up alerts

Earn rewards and cashback

  • View your personalised offers and cashback in one place
  • Earn cashback with selected retailers when you spend
  • Use your current account to access exclusive offers and savings products built for you

Get help when you need it

  • Get support quickly through our in-app chat
  • Master the basics with our simple, step-by-step guides
  • Find the answers you need without ever leaving the app

What’s changed

We’ve streamlined a few things to make managing your money easier.
Some features have been removed and some information is shown differently.

To keep things simpler day to day, we’ve removed budgets and spending forecasts.

Soon, you’ll be able to:

  • Track your balance so you know what’s left until payday
  • See your spending by category, so you can compare it month to month

We’ve removed the timeline view to make it easier to follow activity on each account.

Instead, you can:

  • View transactions by account
  • See full transaction details in each account

We’ve removed the separate list of cancelled Direct Debits and standing orders.

Instead, you can:

  • View active Direct Debits and standing orders in Payments > Scheduled
  • Find cancelled regular payments by searching your transactions

We’ve removed the separate payments view.

Instead, you can:

  • Check payments in your transaction list
  • See when payments were made

Download our app

Visit Google Play and download our app

 

Android 8.0 or above

Learn how to download on Android

Download our app

Visit the App Store and download our app

 

iOS 14.7 or above

Learn how to download from the App Store

Download our banking app

Scan the QR code or download from your app store.

Need help?

Learn how to download from the App Store Learn how to download on Android
Appsflyer QR codeA QR code
Download Virgin Money banking app on Google Play Link opens in a new window

Android 8.0 or above

Need some help?

Prefer to speak to someone?

Call us

0800 678 3654

Or if you're abroad, call us on +44 141 221 7300

We're here Monday to Friday 8am - 6pm,
Saturday 9am - 1pm

Calls may be recorded for training and quality purposes.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google, Google Play and Google Pay are trademarks of Google LLC.