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Introducing Worldpay from FIS

As a Virgin Money customer, we can introduce you to Worldpay from FIS. We can help your business start accepting credit and debit card payments quickly and securely.

You choose how you want to take payments from your customers. This may be physical countertop, portable or mobile card machines or through online and other payment methods. We will have a solution to suit your business needs.

If you already accept card payments through another provider, why not contact one of our dedicated Payments Team, who specialise in supporting businesses looking to process payments. They are here to help you find an improved product, or get set up for the first time if your business is new to accepting payments.

All merchant services products listed are provided by Worldpay by FIS Global. Terms and conditions, fees and charges apply. Details available upon request.

Card machines

Through Worldpay from FIS, we can offer you fast, secure and reliable card machines to fit your business. Whether you're at the till, on the shop floor or on the move visiting customers, we can make it simple to start accepting card payments.

We offer simplified pricing plans with card machines to suit your business needs. Here are some of the terminal types we offer, all of which are configured to accept Contactless, Apple Pay and Google Pay too;

  • Countertop card machines – take your customer payments at a till.
  • Portable card machines – take your customer payments while moving around your restaurant or shop floor. You’re connected through Bluetooth or WiFi.
  • Mobile card machines – take payments on the move connecting through the built in SIM providing mobile coverage. WiFi is also built in.
  • PAX Terminals - Whether it’s on the go or on the countertop, used alongside a complete Point of Sale (POS) solution or as your all-in-one Point of Sale (POS) solution. Our A920 PAX Terminal combines the full features of an Android tablet with a powerful payment terminal, all in a sleek and compact design.

Online payments

Accept all major credit and debit cards as well as PayPal through your website using the Worldpay Online Gateway. Our Payments Team are on hand to help you choose the right service and support you as you grow your business.

Features and benefits

  • Accept all major credit and debit cards as well as PayPal.
  • Secure your payments with Worldpay's fraud screening to help protect you and your customer.
  • Simple and speedy setup with industry leading reliability.
  • Offer more ways for customers to pay with Virtual Terminal and Pay by Link.
  • Manage your invoices and transactions with Worldpay's simple online reporting tools.
  • Set up recurring payments and subscription-based payment plans for your customers.
  • Accept payments in over 116 currencies.
  • Flexible pricing plans.
  • Worldpay payment processing systems are compliant with PCI DSS industry security standards.

Phone and email payments

Accept payments over the phone using virtual terminal and via links on email invoices. Our Payments Team are on hand to support you. Online card processing is fast, safe and secure for you and your customers.

Products Worldpay by FIS offer:

  • Payment gateway – accept PayPal, debit and credit card payments online.
  • Pay by link – email your customers a link to complete their payment.
  • Virtual terminal – process payments over the phone using a secure web browser.

My Business Dashboard

Worldpay Dashboard is your online insight tool to help you run your business more efficiently. Manage your Worldpay account and examine your business information in real time, from card sales, settlements, invoices and more.

Features and benefits

  • View and compare your sales trends from each stage of the payment process.
  • Instant access to your transaction history and insights into your customer spending habits.
  • Keep on top of your cash flow with a list of daily settlements.
  • View and download your invoices.

Apply online

To find out how we can help support your business, start your application today

Apply online Link opens in a new window

Fancy a chat?

Talk to our Payments Team about how we could help your business prosper by accepting card payments

Not convenient now?

Book a free callback at a time to suit you or we can get in touch with you via email.

Request a callback or email

Existing customers

If you need any help or information regarding your merchant services account please call the Worldpay helpdesk

0345 761 6263

Opening times

24 hours a day, 7 days a week

Phone numberCall charges and information
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. Standard landline charges may apply.

Calls may be recorded for training and quality purposes.


Visit Worldpay support Link opens in a new window

All merchant services products listed are provided by Worldpay (UK) Ltd. Registered in England No.07316500. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom. Worldpay (UK) Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (No 530923) for the provision of payment services. Registered with the Office of the Information Commissioner, registration Z2431349.