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Got a question?

Find the answers you need using our dedicated questions and answers pages

Need help with our digital services?

Read our frequently asked questions about the Virgin Money Mobile Banking app and internet banking

View frequently asked questions

Digital how-to guides

These interactive step by step guides will show you how to use some of the most popular features of the Virgin Money Mobile Banking app, such as registration, managing your accounts and making payments.

View guides

Manage your credit card

Need to order a new card, ask for a change to your credit limit or close your account? We've got a form for that, and much more.

Manage your credit card

Coronavirus - How we can support you

We appreciate you might be worried about the impact of coronavirus on you or your business and wanted to assure you that we're here to help.

Coronavirus support hub

Brexit - What this means for you

We understand you might want to know if Brexit affects your accounts, so we've set out a simple set of questions and answers to give you that information. We're here to help.

Brexit support hub

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