Help and support

What can we help you with?

How to identify and report suspected fraud

Find contact details and support services. And use search tools to quickly check if you're eligible for any benefits or grants.

How to let us know when someone dies or give someone access to your account.

How can we make banking easier for you?

If you're having online banking issues, let's try to fix them.

If there's something you think we could do better, or that you think we are doing really well, we would love to hear from you.

Hands up, sometimes we get things wrong. If that happens, we'd really like to know so we can put things right and make improvements.