Prepaid Card Online Service
We’re discontinuing the Virgin Money Prepaid Mastercard and the Virgin Money Prepaid Travel Mastercard. From 30 September 2020, you won’t be able to top up your account, use your card to buy things or make cash withdrawals, but you’ll still be able to sign in above and check your balance.
You can claim your outstanding balance for six years from the card expiry date.
For any queries about your prepaid card account please contact us on VM@prepaysolutions.com or call 0333 900 5005. We’re here 8am to 7pm Monday to Friday and 9am to 5pm on Saturdays.
This card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
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