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We know waiting to get through can be frustrating, so we're sorry about that. We're working as hard as we can to get to you.

Remember, there's lots you can do online. You might be able to find what you need here.

Questions and answers

To save you time, why not take a look at our frequently asked questions page.

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Online forms

We have loads of handy online forms you can use to manage your accounts. You can request things like a statement of interest, an account summary as well as download important documents.

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ISA transfer request

If you're looking to check the progress of your ISA transfer request, you'll hear back within 15 working days.

Thanks for your patience and understanding.