Defined Access E-Saver Issue 26
Issue | Withdrawals | Annual interest % Gross2 | Annual interest % AER1 | Monthly interest % Gross2 | Monthly interest % AER1 |
---|---|---|---|---|---|
26 | Up to 3 withdrawals | 4.25 | 4.25 | 4.17 | 4.25 |
4 or more withdrawals | 2.00 | 2.00 | 1.98 | 2.00 |
If four or more withdrawals are made per calendar year, interest will be paid as outlined above until the second last working day of the year when the number of withdrawals will reset to zero and the higher interest rate will resume.
Annual interest is paid on 11 March and will be available the next working day. Monthly interest is paid on the 10th day of the month, and will be available the next working day.
Rates are variable. This means we may increase or decrease interest rates at any time. When we decrease interest rates we will give you at least 14 days' notice before the rate reduces. Please refer to section 10 within the Savings terms and conditions.
Issue | Withdrawals | Projected balance |
---|---|---|
Defined Access E-Saver Issue 26 | Up to 3 withdrawals | £1,042.50 |
4 or more withdrawals | £1,020.00 |
This projection is provided for illustrative purposes only and does not take into account your individual circumstances. This is based on no withdrawals or further deposits being made and interest being added to the account. The projected balance is based on the annual interest rate.
We hope we can resolve any issues you may have in the first instance, but if you have a complaint, please let us know as soon as possible so that we can look into it for you. You can write the details of your complaint to the Customer Relations Team, Virgin Money, Gosforth, Newcastle Upon Tyne, NE3 4PL or email customerrelations@virginmoney.com
If we cannot resolve the complaint to your satisfaction you have the right to refer your complaint to the Financial Ombudsman Service, which provides independent adjudication of complaints. A copy of our Internal Complaint Procedures leaflet PDF opens in a new window (PDF, 164KB) is available on request.
If you are not happy with your choice of account within 14 days of opening it, we will help you switch accounts.
If you wish to take advantage of this 14 day cancellation period please contact our Gosforth Office at:
Savings Operations,
Virgin Money,
Jubilee House,
NE3 4PL
Or visit your local Virgin Money Store to cancel your account. If you do cancel your account the full amount of your investment, together with any interest earned in accordance with your account details will be returned to you.
It is not possible for a Power of Attorney account to be operated online. To apply as a Power of Attorney please download an application formPDF opens in a new window Link opens in a new window, complete and return to the address provided on the form. Your account will then be opened and operated by post via Jubilee House, Gosforth, Newcastle Upon Tyne, NE3 4PL.
1. AER stands for Annual Equivalent Rate. It shows what the interest rate would be if interest was paid and added to the capital balance each year.
2. Gross rate is the interest rate payable without taking account of any tax payable.
** Not all Stores are able to offer full banking services. Any facility which is not available at your local Store, excluding cash deposits and general cash transactions, can be processed at our Gosforth Office. Please refer to your local Store for details.