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Be Fraud Aware

With cyber attacks against organisations on the increase, customer and banking information can become vulnerable, leading to growth in attempted fraud. We have fraud prevention controls in place to protect your accounts, and you can help us by being careful with your personal information and regularly reviewing your account for anything unusual.

If you think you may have been a victim of fraud, or if you’ve noticed any suspicious transactions on your account, please get in touch with us straightaway on 0345 850 2330.

Call charges and information

NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Calls may be recorded for training and quality purposes.