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Credit Card Online Service
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From January 2021 you will need the Virgin Money credit card app to sign in and manage your account.
If you need to make a change to your credit card account, it’s easy, just select one of the options below and follow the instructions.
Manage your card in the Virgin Money credit card app
As well as letting you check your balance and transaction, and view your statements, our app is the fastest and easiest way to manage your Virgin Money Credit Card straight from your device.
- Login using your passcode, fingerprint or face recognition
- Make payments, and manage direct debits
- Manage your balance and money transfers
- Freeze and unfreeze your card
Not ready for the app?
That's fine, Online Service is still available until the end of January 2021. Just be sure to get the app in time for the change.
Got a B Credit Card?
If you’re here to manage your B Credit Card, head to Online Banking and log in as normal.
Log in to Online banking
The Virgin Money Current Account
Our Current Account comes with an exclusive linked Savings Account
Find out more about our Current Account
Important Information about your Virgin Money Credit Card
| Date | Message |
|---|---|
| 18 January 2018 | Credit Card Surcharge Ban Retailers can no longer charge you extra for paying by credit card |
| 24 November 2016 | Be fraud aware Visit our tips for staying safe while shopping online this Black Friday or Cyber Monday |
| 28 October 2016 | New transactions in Online Service 'Sorry our mistake' and 'Mistake all fixed' – what does this mean? |
| 18 October 2016 | The Standards of Lending Practice |
| 7 September 2016 | Changes to cash handling fees No minimum transaction fees on cash advances from 1 September |
| 22 July 2016 | Making a payment Using the correct details for Faster Payments |
| 6 July 2016 | Online statements All you need to know |
| 4 April 2016 | Information about credit balances What you need to know |
| 2 March 2016 | Security Alert update Criminals are targeting customers of all banks |
| 27 November 2015 | How to activate your new card Information on how to activate your card online |
| 21 August 2015 | Be Fraud Aware Find out how to protect yourself against fraud |