and there's Virgin Money
We’re building a better kind of bank by doing what banks should do:
- Treating you as a person, not a number
- Always looking for ways to make you better off
- Creating no-nonsense products we're proud of
- Delivering service that's about smiles, not sales
- Keeping things simple
- Helping make a difference beyond banking
Read on to discover more about each.
Treating you as a person, not a number
As well as our 74 stores, we're making the whole banking experience feel a lot more comfortable with our exclusive Lounges for customers.
No-nonsense products we're proud of
When it comes to banking, you want an honest deal with no surprises. So we'll always tell you the things you really need to know up front.
A belief in keeping things simple
We think the world of money can be a complex place, and we never want you to have a product you feel you don't fully understand.
Take our Three Minute Money films, each explaining a complicated bit of banking in less time than it takes to boil an egg. And that's our attitude to everything – the simpler, the better.
Always aiming to make you better off
As you'd expect, being part of the Virgin family has its fair share of perks. From exclusive access to our customer Lounges, to special offers, discounts and prizes through 'My Virgin Money', it's all part of making banking better.
Service that's about smiles not sales
We may be a bank, but we’re not a bunch of bankers. We're people like you. Our staff aren't incentivised on sales – just providing the best service they can. So you can relax and enjoy your banking, without the hard sell.
Making a difference beyond banking
Our not-for-profit fundraising website, Virgin Money Giving, helps people raise more money for charity.
raised through Virgin Money Giving – and we're just getting started.Virgin Money Giving
Make £5 Grow
Our ‘Make £5 Grow’ schools programme helps teach children about money – encouraging young entrepreneurs across the country. It gives 9 to 11 year olds practical experience of starting a small business using a £5 loan from Virgin Money.
Virgin Money Foundation
The Virgin Money Foundation was launched to help local people and organisations with the vision and drive to transform lives and re-energise communities. So far, we’ve already awarded £4.9million in grants.