What is a balance transfer credit card?
A balance transfer lets you move a balance from another credit or store card to your Virgin Money Credit Card. By moving your balance to a lower rate, you’ll pay less interest, so you could save money. Sweet.
It could be, if you’re paying interest on a credit or store card.
There’s usually a fee for making a balance transfer. But even after you’ve paid this, you could still be better off.
- How long will the promotional rate last?
- Will you save money over the promotional period – even after paying the balance transfer fee?
- What is the standard interest rate after your promotional period ends?
- You’ll need to make your minimum payment when it’s due and stay within your credit limit. If you don’t, we’ll stop your promotional rate (from the start of that statement period). So it’s worth setting up a Direct Debit to meet your monthly repayment.
- When your promotional rate ends or we stop it, we’ll charge you the current standard interest rate.
- The balance you're transferring can't be from another Virgin Money, Clydesdale Bank, Yorkshire Bank or B credit card. And you shouldn’t use your card to repay borrowing from Clydesdale Bank PLC (like a loan, overdraft or mortgage).
It's easy to apply, and we’ll let you know if your transfer request has been approved as soon as possible.
If you apply as part of your credit card application and we approve, we’ll get the money to your existing credit card provider three to four business days after you ask for the transfer.
You can also apply to make a transfer once your account is up and running. If you ask for the transfer:
- Before 4pm, Sunday to Thursday, we’ll get the money to your existing credit card provider the next business day.
- After 4pm, Sunday to Wednesday, we’ll get the money to your existing credit card provider in two business days.
- Between 4pm Thursday and 12am Sunday, we’ll get the money to your existing credit card provider the following Monday (excluding Bank Holidays).
- Remember, you’ll need to continue making payments on your existing card until your transfer’s all sorted.

Everything you expect as standard
- Use worldwide at Mastercard locations
- No annual fees to pay
- Contactless payments for quick and easy purchases of up to £45
- Manage your account online and get paperless statements
- Free use of our customer lounges
Check your eligibility
Let us know a little about yourself and what you're looking for and we'll show you your personalised results. It takes less than five minutes and won't affect your credit rating.
- Quick and easy
- Doesn't affect your credit rating
- Apply with confidence
Fancy a chat?
Our credit card team is here to answer your questions, talk through your needs and help you through the process.
New customers
0800 389 2875
Opening times
8am – 6pm Monday to Friday and 9am - 1pm Saturday
0800 633 5045
Opening times
24 hours a day, 7 days a week
Existing customers
0800 011 3210
Opening times
24 hours a day, 7 days a week
0800 011 3210
Opening times
24 hours a day, 7 days a week
Text BAL, TRAN or BILL plus the last 4 digits of your card (eg.BAL1234) to 88300
Opening times
24 hours a day, 7 days a week
+44 191 284 9005
Opening times
24 hours a day, 7 days a week
18001 0800 011 3210 (UK only)
Telecommunications assistance for the deaf.
Opening times
24 hours a day, 7 days a week
For any queries relating to our current offer please contact:
0800 011 3210
Details of our current offers can be found here.
Opening times
24 hours a day, 7 days a week
Number | Cost |
---|---|
03 numbers | Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way. |
084 numbers | Maximum of 7p per minute, plus your phone company's access charge. |
087 numbers | Maximum of 13p per minute, plus your phone company's access charge. |
0800 numbers | Free from UK landlines and personal mobile phones. |

Virgin Group discounts
When you join the Virgin Money family, you get extra special deals across the wider Virgin Group. So you can save on everyday essentials, as well as bigger things - like days out, dream holidays and amazing adventures. Terms apply.
Discover our discounts