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About cookies and how we use them

By using the Virgin Money website you consent to our use of cookies. Here you can find out more about how we use them.

What are cookies?

Cookies are small files placed on your computer's hard drive or in your browser memory when you visit a website.

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your preferences, login details or information you supply as you move through an application process. What cookies don't do is store any unencrypted personal or confidential information about you.

What do our cookies do?

Cookies are important for things like online shopping – for example they'll remember the items in your shopping basket and make sure they stay there until you complete your transaction.

In a similar way, when you apply for a Virgin Money product online, cookies help our site remember the information you give us as you move through your application. When you revisit a website, cookies also help the site to remember your preferences or registration details.

We also use cookies to help us understand how our customers use our website, for example the pages customers visit and the links they click on. This helps us make improvements and understand what visitors to our site are interested in.

Some of our cookies enable us to learn which advertisements bring customers to our website. This helps us manage our advertising spend by only using adverts and websites that prove to be effective.

We use advertising cookies to remember if you have visited our site before. This helps us optimise our online advertising to show you content tailored to your interests and needs. For example, if you've visited our Travel Insurance site before, you may be more likely to see sponsored adverts on Google for that product.

Find out more about what our cookies do 

Are cookies safe?

Yes, cookies are small text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We would like you to keep cookies active on your computer during your visits to our website because parts of the site rely on them to work properly. For example, you may not be able to access your Virgin Money account or apply for new products if your cookies are disabled.

Cookies also help us remember which parts of our site you have visited which means we can make our online advertising more relevant to your needs and interests.

Remember, our cookies are completely safe and do not store any unencrypted personal or confidential information about you.

Find out more about the types of cookies we use

Find out more about turning cookies off