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Forgotten your Savings Customer ID

In order to direct you to the right place to retrieve your forgotten Customer ID (previously Internet ID) please select from the following below:

I bought a savings product via the Northern Rock website or after 1st January 2012 via the Virgin Money website.

Call 0345 608 1604

I bought a Cash ISA from Virgin Money before 1st January 2012


I bought a Stocks & Shares ISA or Unit Trust from Virgin Money

Retrieve ID