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Forgotten your Savings Customer ID
In order to direct you to the right place to retrieve your forgotten Customer ID (previously Internet ID) please select from the following below:
I bought a savings product via the Northern Rock website or after 1st January 2012 via the Virgin Money website.
Call 0345 608 1604
I bought a Cash ISA from Virgin Money before 1st January 2012
or
I bought a Stocks & Shares ISA or Unit Trust from Virgin Money
Retrieve ID
If you have forgotten your customer ID, please check this on the email or welcome letter we sent when you first registered. If you can't find your customer ID, please contact us on 0345 608 1604 for assistance.