In order to direct you to the right place to retrieve your forgotten Customer ID (previously Internet ID) please select from the following below:
I bought a savings product via the Northern Rock website or after 1st January 2012 via the Virgin Money website.
Call 0345 608 1604
I bought a Cash ISA from Virgin Money before 1st January 2012
I bought a Stocks & Shares ISA or Unit Trust from Virgin MoneyRetrieve ID