Skip to main content

What can we help you with?

A family managing their finances

Help with money worries

Find contact details and support services. And use search tools to quickly check if you're eligible for any benefits or grants.

Support with money worries

Financial abuse support

Gambling support

Benefits and grants search tools

A customer getting support in a Virgin Money store

Getting the right support

How to let us know when you need support, someone dies or you want to give someone access to your account.

Let us know how we can support you

Let us know when someone dies

Accessibility support

Power of attorney and third-party access info

Online banking with Virgin Money

Experiencing technical issues?

If you're having online banking issues, let's try to fix them.

Solve technical issues

Leave us feedback

If there's something you think we could do better, or that you think we are doing really well, we would love to hear from you.

Leave us feedback

Make a complaint

Hands up, sometimes we get things wrong. If that happens, we'd really like to know so we can put things right and make improvements.

Make a complaint