Bringing Nationwide and Virgin Money together.
Virgin Money’s business will become part of Nationwide on 2 April 2026, subject to Court approval. This includes contractual agreements with Virgin Money.
Help and support
What can we help you with?
Worried about money?
You're not alone. Visit our financial wellbeing hub for tools and support with budgeting, debt, repayments, mental wellbeing and more.
Visit our financial wellbeing hubMore support
Getting the right support
How to let us know when you need support, someone dies or you want to give someone access to your account.
Let us know how we can support you
Experiencing technical issues?
If you're having online banking issues, let's try to fix them.
Leave us feedback
If there's something you think we could do better, or that you think we are doing really well, we would love to hear from you.
Leave us feedbackMake a complaint
Hands up, sometimes we get things wrong. If that happens, we'd really like to know so we can put things right and make improvements.
Make a complaint