Digital how-to guides
These interactive how-to guides walk you through all the important features of our app, to help you manage your current and savings account
Account management
Report a lost or stolen card
Learn how to report your debit card as lost or stolen.
Manage personal details
Learn how to change your personal details and contact information.
Set up alerts and a sweep
Learn how to manage alerts and create a sweep to stop your balance from going below a set amount.
Stay safe
Learn how to stay safe when using our digital services.
Payments and transfers
Pay someone new
Learn how to add a person as a new payee and send a payment to them.
Pay a bill
Learn how to add a company as a new payee and make a bill payment.
Manage standing orders and Direct Debits
Learn how to view or cancel Direct Debits, and to view, change or cancel standing orders.
Deposit a cheque
Learn how to deposit a cheque with our mobile app.