Digital how-to guides

These interactive how-to guides walk you through all the important features of our app, to help you manage your current and savings account

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Learn how to register to use the mobile app to manage your money.

Learn how to access your account details, view transaction history, and download statements.

Learn how to report your debit card as lost or stolen.

Learn how to change your personal details and contact information.

Learn how to manage and set up alerts.

Learn how to stay safe when using our digital services.

Learn how to add a person as a new payee and send a payment to them.

Learn how to add a company as a new payee and make a bill payment.

Learn how to view or cancel Direct Debits, and to view, change or cancel standing orders.

Learn how to deposit a cheque with our mobile app.

Learn how to create a new Savings Pot to help you reach your savings goal.

Learn how to create a sweep to stop your balance from going below a set amount.