Support with money worries
We know things are tough right now. If you're worried about money, we're here with help and support.
Struggling to make repayments?
If you’re finding it hard to make repayments on your mortgage, loan or credit card there’s lots of ways we can help. Please get in touch to find out how we could support you.
Talking to us will not affect your credit file. And we’re confident you’ll feel better for doing so.
Virgin Money Mortgages
Your account number will look like this: 12345X-12345.
0345 609 9837
8am - 6pm Monday to Friday
Clydesdale and Yorkshire Bank Mortgages
Your account number will look like this: 123456 (sort code) 12345678 (account number)
0800 141 2301
8am - 7pm Monday to Friday
Credit cards
0800 028 6692
9am - 7pm Monday to Friday
Personal loans
0800 141 2261
8am - 7pm Monday to Friday
Current Accounts with an overdraft
0800 234 6212
8am - 7pm Monday to Friday
We can help you budget
Budgeting really helps you manage your money. Adding everything up from energy bills to big one-off purchases you might need to make gives you a clearer idea of what you can and can't afford each month.
If you have a product with us, you can use our online budget planner. It's really easy and only takes about 15 minutes. Once you've completed it, if our team need to chat to you, they'll be in touch to help.
Finding things particularly tough?
We want to make sure you're getting all the help you need. We've got more information and support if you're going through especially difficult times.
See how we can help Link opens in a new windowMore money tips from us
What does the latest government Budget mean for your money?
Iona Bain, award-winning personal finance author breaks down the main changes from the Spring budget and shares some smart tips to help you make the most out of your money.
How to boost your savings by £100s
If you’re lucky enough to have some money to put aside, it’s more important than ever to make sure your savings are working as hard as possible. Here's how you can do just that...
How to talk to your partner about money in tough times
Talking to your partner about money can be tricky at the best of times. But during a cost of living crisis, the M word can feel more toxic for your relationship than ever before – here’s some tips to help keep the conversation positive.
Seven healthy and delicious recipes on a budget
Are you kickstarting your healthy eating this month? Foodie influencer, Jess Tedds from @JustJessFood is here to keep your cooking costs down with a bunch of tasty and nutritious recipes to suit the whole family.
Five ways to start a savings habit - and make it last
Starting a savings habit can be difficult, but saving just a little and often is a great way to get on a solid financial footing and take control of your money for the long run. Here’s how to do it.
Let’s talk about the ‘M’ word
Whether it’s with a friend, partner or your boss - talking about money can feel awkward and embarrassing. We spoke to the Money Medics to find out why it feels this way and how we can make money feel like less of a dirty word
Seven great 'finfluencers' to follow
From TikTok to Instagram - Here’s our pick of seven ‘finfluencers’ who can help you create a healthier money mindset and better spending habits…
What savings account suits your personality?
When it comes to choosing a savings account, the type of person you are has a role to play. Understanding your personality traits can help you pick the right account and build good money habits along the way.
Seven genius travel hacks that I swear by
Looking for a holiday on a shoestring? Jack from the much-loved, Jack’s Flight Club reveals his top booking hacks so you can travel the world for less
Let's talk about it
Our digital care team can help you too. Chat to them on Facebook, Twitter, Instagram or TikTok and follow us there for money tips.
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