Support with money worries
We know things are tough right now. If you're worried about money, we're here with help and support.
Struggling to make repayments?
If you’re finding it hard to make repayments on your mortgage, loan or credit card there’s lots of ways we can help. Please get in touch to find out how we could support you.
Talking to us will not affect your credit file. And we’re confident you’ll feel better for doing so.
Virgin Money Mortgages
Your account number will look like this: 12345X-12345.
0345 609 9837
8am - 6pm Monday to Friday
Clydesdale and Yorkshire Bank Mortgages
Your account number will look like this: 123456 (sort code) 12345678 (account number)
0800 141 2301
8am - 7pm Monday to Friday
Credit cards
0800 028 6692
9am - 7pm Monday to Friday
Personal loans
0800 141 2261
8am - 7pm Monday to Friday
Current Accounts with an overdraft
0800 234 6212
8am - 7pm Monday to Friday
We can help you budget
Budgeting really helps you manage your money. Adding everything up from energy bills to big one-off purchases you might need to make gives you a clearer idea of what you can and can't afford each month.
If you have a product with us, you can use our online budget planner. It's really easy and only takes about 15 minutes. Once you've completed it, if our team need to chat to you, they'll be in touch to help.
Finding things particularly tough?
We want to make sure you're getting all the help you need. We've got more information and support if you're going through especially difficult times.
See how we can help Link opens in a new windowMore money tips from us
The five-part toolkit for calming financial anxiety
The theme of this year’s Mental Health Awareness Week is Anxiety - so, if you’re feeling worried about your financial situation right now, this toolkit is for you.
How to talk to your partner about money in tough times
Talking to your partner about money can be tricky at the best of times. But during a cost of living crisis, the M word can feel more toxic for your relationship than ever before – here’s some tips to help keep the conversation positive.
Five ways to start a savings habit - and make it last
Starting a savings habit can be difficult, but saving just a little and often is a great way to get on a solid financial footing and take control of your money for the long run. Here’s how to do it.
Let’s talk about the ‘M’ word
Whether it’s with a friend, partner or your boss - talking about money can feel awkward and embarrassing. We spoke to the Money Medics to find out why it feels this way and how we can make money feel like less of a dirty word
Seven cheap tricks that’ll save you £100s while on holiday
Yaya and Lloyd from the much-loved @HandLuggageOnly reveal their insider secrets to keeping costs down while having the best holiday abroad.
You won’t believe how cheap these Europe holiday destinations are for the family
The price of summer holidays in 2023 has literally gone through the roof. But not to worry, the Mini Travellers are on hand with their top five cheap European destinations that the whole family can enjoy.
Six ways to cut holiday costs that you might not have thought of
Many of us could do with some fun in the sun, but as living costs rocket, cutting the cost of a getaway is more important than ever before - here’s exactly how to do it.
Seven incredible cleaning hacks that’ll save you time, effort, and a ton of money
The Queen of Clean, Lynsey Crombie reveals how we can keep our homes looking sparkling with unexpected items that we already have lying about our homes.
What savings account suits your personality?
When it comes to choosing a savings account, the type of person you are has a role to play. Understanding your personality traits can help you pick the right account and build good money habits along the way.
Let's talk about it
Our digital care team can help you too. Chat to them on Facebook, Twitter, Instagram or TikTok and follow us there for money tips.
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