Support with money worries
We know things are tough right now. If you're worried about money, we're here with help and support.
Struggling to make repayments?
If you're finding it hard to make repayments on your mortgage, loan or credit card, there's lots of ways we can help. Get in touch and talk to us today.
If you're with another lender, contact them directly. We're sure they'll be able to help too.
Virgin Money Mortgages
Your account number will look like this: 12345X-12345.
0345 609 9837
8am - 6pm Monday to Friday
Clydesdale and Yorkshire Bank Mortgages
Your account number will look like this: 123456 (sort code) 12345678 (account number)
0800 141 2301
8am - 7pm Monday to Friday
Credit cards
0800 028 6692
9am - 7pm Monday to Friday
Personal loans
0800 141 2261
8am - 7pm Monday to Friday
Current Accounts with an overdraft
0800 234 6212
8am - 7pm Monday to Friday
We can help you budget
Budgeting really helps you manage your money. Adding everything up from energy bills to big one-off purchases you might need to make gives you a clearer idea of what you can and can't afford each month.
If you have a product with us, you can use our online budget planner. It's really easy and only takes about 15 minutes. Once you've completed it, if our team need to chat to you, they'll be in touch to help.
Finding things particularly tough?
We want to make sure you're getting all the help you need. We've got more information and support if you're going through especially difficult times.
See how we can help Link opens in a new windowMore money tips from us
What help is out there if I’m struggling with my energy bills?
We asked Iona Bain, award-winning personal finance author, to put together an essential guide on the grants and payments that are available and where can you find extra support if you need it during this difficult time
Let’s talk about the ‘M’ word
Whether it’s with a friend, partner or your boss - talking about money can feel awkward and embarrassing. We spoke to the Money Medics to find out why it feels this way and how we can make money feel like less of a dirty word
Eight common money myths – busted
It’s easy to come across money myths and believe them. But getting to grips with our finances is vital, particularly as everyday costs rocket. Here’s eight money myths that you thought to be true
Financial fears: how can I fight them?
Is the cost-of-living crisis giving you money worries? Do you feel like you’re losing control over your finances? Here are eight expert tips and tricks to get you back on track
How to get cashback on top brands with Virgin Money
Virgin Money Cashback is the new way to pick up cashback with your shopping when you use your Virgin Money debit card. Here’s what you need to know...
Seven great 'finfluencers' to follow
From TikTok to Instagram - Here’s our pick of seven ‘finfluencers’ who can help you create a healthier money mindset and better spending habits…
Eight incredible apps that will save you time and money
Fighting a battle with the cost-of-living crisis vs the struggle of finding time for yourself? Here’s how you can save money and find me time with your smartphone
Seven genius travel hacks that I swear by
Looking for a holiday on a shoestring? Jack from the much-loved, Jack’s Flight Club reveals his top booking hacks so you can travel the world for less
‘I transformed my room for under £99 and couldn’t believe the difference’
It only takes a few items to totally transform a room, and it can be done for under £99. Here’s how six people did just that - you won’t believe it’s the same room!
Let's talk about it
Our digital care team can help you too. Chat to them on Facebook, Twitter, Instagram or TikTok and follow us there for money tips.
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