Investments Online Service
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Welcome. Hit continue to sign in, or scroll down for news and helpful information.
ContinueOpened your account before 1 January 2023?
If you’ve used our old Online Service please hit continue to sign in. For your first sign in please input your Customer ID in Username and your PIN in Password. You’ll need to confirm a few details to set up your new sign in.
If you’re new to Online Service or you don’t know your previous sign in details you’ll need to register first.
Great news
From 1 May 2024 we reduced the Annual Management Charge for the Virgin UK Index Tracking Trust from 0.30% to 0.28%.
This fund is available to customers who opened their account before 1 January 2023.
Taking a regular income from your investments?
Top up your bank balance while staying invested. Sign in and set up a monthly withdrawal to your registered bank account from your Stocks and Shares ISA or Investment Account. Pick the fund you want us to withdraw money from, choose a withdrawal amount over £50 and we’ll send your money every month on your chosen date.
The future is here
Great news if you opened your account before 1 January 2023 - your new and improved online service is here. Hit continue above to sign in with your current details. Or get extra info, view our quick-fire video guides and Q&As below.
Is your pension pointless?
Grab up to 125,000 Virgin Points when you move your pensions to us.
Capital at risk. Terms apply.
Get Virgin PointsUpdate on Virgin Money Investments
We're pleased to announce that Virgin Money is buying abrdn’s stake in our joint venture, Virgin Money Investments.
Stay safe and secure
Criminals use a wide range of methods to commit fraud and scams so to keep yourself safe follow these five rules –
- Never disclose security details, such as your PIN, full banking password or one-time pass code to anyone - even bank staff.
- Don't assume an email, text or phone call is authentic.
- Don't be rushed – a genuine organisation won't mind waiting.
- Listen to your instincts – you know if something doesn't feel right.
- Stay in control – don't panic and make a decision you'll regret.
Its all about taking time to:
- Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
- Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
- Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
If you'd like to know more, visit our fraud and security pages.