A quick tour of your Online Service

[0:02] Investments and Pensions Online Service. A quick tour of your Online Service. Where you can manage your Stocks and Shares ISA, Personal Pension and Investment Account.

[0:05] A tablet device slides up from the bottom of the screen.

[0:08] Welcome to your account homepage…

[0:09] The cursor scrolls down the page to reveal more of the account homepage.

[0:14] …where you’ll find a snapshot of your current investments and pensions.

[0:16-0:19] The page stops scrolling, and a red square flashes on the stocks and shares ISA product overview.

[0:19] Looking for something new? Explore our full range of investments and pensions.

[0:19-0:26] The page scrolls down and stops. A red square flashes around the ‘Check out our full range of investments and pensions’ section.

[0:27] Don’t want any more postal mail? Go paperless.

[0:27-0:33] A red square flashes around the ‘Go paperless’ section.

[0:34-0:41] The page scrolls down. A red square flashes around the ‘Got a question’ section.

[0:35] Our straight-up answers to your most-asked questions.

[0:44] The screen scrolls down to the ‘Articles & resources’.

[0:45] Get investment insight and unpuzzle your pension with our expert guides.

[0:45-0:49] A series of red squares flash on each article repeatedly.

[0:50] The screen scrolls back to the top of the account homepage.

[0:55] The cursor moves to the menu link, and opens the navigation.

[0:55] Visit documents for Statements, Product Info, Contract notes and other important info.

[0:55-1:00] A red square flashes around the ‘Documents’ link.

[1:02] Need support? Real people are ready to help you through secure message or visit ‘Help’ to access our questions and answers.

[1:02-1:07] A red square flashes around the ‘Messages’ and ‘Help’ links.

[1:02] Visit profile to update your personal details and payment information.

[1:09-1:14] A red square flashes around the ‘Profile’ link.

[1:15] The cursor clicks on the menu link and closes the navigation.

[1:18] Tap ‘View your account’ to check your balance, your payments and more.

[1:18-1:24] A red square flashes around the ‘View your account’ button. Then the cursor clicks the button.

[1:25] The screen transitions to the Stocks and Shares ISA account overview page.

[1:28] Top up, Manage monthly payments, Make a transfer, Make withdrawals.

[1:27] page scrolls down to the ‘Manage your Stocks and Shares ISA’ section.

[1:28-1:34] A red square flashes around the ‘Manage your Stocks and Shares ISA’ section.

[1:36] The page scrolls down to the tabbed menu.

[1:38] Tap ‘Your investments’ to see how your money’s performing.

[1:39-1:40] A red square flashes around the ‘Your investments’ tab.

[1:41] See what’s going in and out by tapping ‘Account activity’.

[1:41-1:44] A red square flashes around the ‘Account activity’ tab.

[1:46] Keep track of your transfers.

[1:45-1:49] A red square flashes around the ‘Transfers’ tab.

[1:51] The page scrolls down to the ‘Your Stocks and Shares ISA journey so far’ section.

[1:52] See what you’ve paid in so far and how it’s performing.

[2:00] The page fades to show a line graph.

[2:01] Your personal performance chart starts after 3 months.

[2:03-2:08] The screen shows the cursor interacting with the graph, revealing tooltips for various times on the line. The cursor then drags the timeline to shorten the time period.

[2:09] The page fades to show a line graph.

[2:09] Keep tabs on your yearly ISA allowance.

[2:15] The text fades as the tablet device slides out of the bottom of the screen.

[2:17] The screen fades to red and the Virgin Money logo reveals.

[2:21] End of video.