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Account fees

Monthly Fee for Maintaining The AccountNone
Cash withdrawal in pounds in the UKFree* 
Maximum £500 per day (subject to account balance)Whilst we won't charge you, some ATM providers may apply a charge. You'll be notified of this before you go ahead with the withdrawal.
Cash withdrawal in foreign currency outside the UKNoneWhilst we won't charge you, some ATM providers may apply a charge. You'll be notified of this before you go ahead with the withdrawal.
Debit card payment in a foreign currencyNoneChoosing to pay in local currency instead of pounds will help you avoid dynamic currency conversion fees and you'll often get a better exchange rate.
CHAPS outward payment£25.00
Refusing A Payment Due To Lack Of Funds Fee
You'll be charged this fee when we refuse a payment due to a lack of funds in your account (or Arranged Overdraft). But you'll not be charged this fee if the value of the refused payment is £4.00 or less. This is the Refusing A Payment Due To Lack Of Funds Fee Buffer Amount.
£4.00 (Buffer £4.00)
Fee Cap
The Fee Cap is a monthly cap on Unarranged Overdraft charges. The Fee Cap is the most you'd pay each month in interest and fees combined.

1. Each current account will set a monthly maximum charge for:
(a) going overdrawn when you do not have an Arranged Overdraft; or
(b) going over your Arranged Overdraft limit (if you have one).

2. This cap covers any:
(a) interest for going over your Arranged Overdraft limit; and
(b) fees for each time we Refuse A Payment Due To Lack Of Funds.
£20.00 per calendar month

The amount of the Refusing A Payment Due To Lack Of Funds Fee and debit interest will be notified to you at the end of each calendar month, giving you at least 14 days notice before it is applied to your account.

You'll find full details of our fees in the Flexible Repay & Rapid Repay Fee Information Documents.

The interest you earn on your current account

This is the rate of interest we'll pay on the money in your account.

BalanceGross rate2 (%)AER1 (%)
On all balances0.000.00

When we talk tax

The terms we use are based on current understanding of UK taxation. We're always reviewing our website to make sure that anything we say about tax is up to date.

  1. AER. The AER (or Annual Equivalent Rate) is the equivalent rate if interest was paid and compounded once a year.
  2. Gross rate. This is interest we pay without deducting income tax.

    We don't deduct tax from any interest we pay you. If your interest is over your Personal Savings Allowance, you'll have to pay any tax directly to HM Revenue and Customs. It'll depend on your circumstances and it might change in the future. For more information please visit,
  3. EAR. The effective annual rate (EAR) is the cost of borrowing on current accounts. This takes into account the rate of interest charged, how often it’s charged and the fact that if interest is not paid, you'll pay interest on interest. The EAR can change.

* Every day, we work out the interest on your cleared credit balance. Then we pay it into your account on the last working day of each month.

Overdraft interest rates

We'll work out the interest you need to pay using the amount you're borrowing at the end of each day. We'll charge the interest the next month

Overdraft ratesPer annum (%)EAR (%)
Arranged OverdraftThis is your mortgage rate as shown in your mortgage offer document.

Debit card transactions and limits

Transaction TypeRetailer/ ATM locationCurrencyFees
Debit Card Cash withdrawalWithin the EEA (including UK)All currencies (including Pound Sterlng)Fee not chargedWhere a foreign purchase transaction is refunded by a retailer, the purchase transaction amount will be credited back to the account based on the exchange rate on the day of refund. Any fee charged for the original transaction will not be refunded. For any Foreign Transaction reversals, any fee charged will be reversed.
Outside the EEAAll currencies (including Pound Sterling)Fee not charged
Debit Card PaymentsWithin the EEA (including UK)All currencies (including Pound Sterling)Fee not charged
Outside the EEAAll currencies (including Pound Sterling)Fee not charged

Debit card withdrawal limits

ServiceCashInternational purchase
Debit Mastercard® Online Contactless£350£5,000
Debit Mastercard Online Non-Contactless
(no longer issued)
Debit Mastercard Contactless£500£10,000

If you are unsure as to your debit card type (limits), please refer to your card carrier or Store.

Daily cash limits apply to withdrawals in the UK or abroad. Higher cash amounts may be available over a bank counter. International purchase limits apply if a card is used outside the UK. Other limits may apply to certain types of transactions from time-to-time.

Charges for our most common additional services

Bankers draft (up to & including £100,000)£30.00 per draft
Cancelling A ChequeNo Charge
Duplicate Statement Fee (if you have opted out of receiving paper statements then no fee will be charged)£5.00 per statement

Collections department

If we need to involve our collections department you must pay us for all reasonable costs and expenses which we incur as a result. These could include any costs incurred by us on correspondence or taking steps to trace you or recover money you owe (including legal costs). Further details are available on request from your branch.

Receiving money from outside the UK

Transaction typeLocationCurrencyFee
SEPANo charge
SWIFTWithin the EEAAll Currencies including Sterling up to £100 (or equivalent)No Charge
Currency is Euro, Swedish Krona or Romanian Leu over £100 (or equivalent)No charge
All remaining currencies including sterling over £100 (or equivalent)£7.00
SWIFTOutside the EEAAll currencies up to £100 (or equivalent)None
All currencies over £100 (or equivalent)£7.00
Copies of confirmations/ advicesN/AN/A£5.00 per item

Countries within the EEA

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czehc Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK

When we're talking about our current accounts, we have to use certain words and phrases to describe key things (like your Arranged Overdraft). You can find them in our Glossary of Terms.

Protecting your money

As we are covered by the Financial Services Compensation Scheme, your eligible deposits with Virgin Money are covered up to £85,000 per person.

View the FSCS guarantee

Frequently asked questions

If your circumstances or details change and you need to update the personal information on your account, just call us on 0800 456 1247 or pop into your local Store.

If your debit card has been lost or stolen, please let us know as soon as you can.

You can do this via the mobile app or alternatively, please phone us on 0800 456 1247 (or +44 141 951 7315 if calling from abroad).

If your debit card is damaged, you can easily ask for a replacement on our mobile app.

We will cancel the lost or damaged card so that no further purchases can be made and arrange for a replacement card to be issued.

If you’re looking to change your account, please call us on 0800 678 3380 or visit your local Store and we can discuss options with you.

Let us know if you’d like to close your account. Please visit your local Store and we'll be able to help.

You may remember that you have an account which hasn’t been used for a while. We can find this for you if you give us details such as your sort code and account number, passbook or any statements you might have, along with some ID like a passport or drivers licence.

We can either reactivate your account or transfer any money to another account you have with us.

You can do this by visiting any of our Stores.

Supporting the needs of all our customers

Since you have a current account with us, there are some key ways we support you when you need us.

So we can send you to the right information for your account, please select the relevant sort code. You can find the sort code of your account on your debit card or in the Virgin Money App.

My account sort code starts with 82

My account sort code starts with 05

Fancy a chat?

Our team is here to answer your questions, talk through your needs and help you through the process.

Go to contact details