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What can we help with?


Who's your current deal with?


Who's your mortgage with?


Switching with Virgin Money

You'll find all the important info about switching to a new deal online. And if you still want to speak to us, our contact details are there too.

Switch with Virgin Money

Switching with Clydesdale Bank

Head over to the Clydesdale Bank website. You'll find everything you need to switch your deal, including the right contact details.

Switch with Clydesdale Bank

Switching with Yorkshire Bank

Head over to the Yorkshire Bank website. You'll find everything you need to switch your deal, including the right contact details.

Switch with Yorkshire Bank

Looking to remortgage to Virgin Money?

You can check how much you can borrow and compare rates online. Our remortgage team's contact details are there too.

Remortgage to Virgin Money

How to contact Clydesdale Bank

Find phone numbers and everything you need to manage your existing mortgage.

Contact Clydesdale Bank

How to contact Yorkshire Bank

Find phone numbers and everything you need to manage your existing mortgage.

Contact Yorkshire Bank

Applying for a new mortgage

We're part of Nationwide now

Their team will be happy to help you find a new mortgage. Head to Nationwide or their buy-to-let experts, The Mortgage Works, to find out more.

Buying a home or remortgaging?

View Nationwide mortgage options

Interested in buy-to-let mortgages?

Visit The Mortgage Works

Set on a Virgin Money mortgage?

We no longer offer mortgages to new customers through our website, branches or call centres. But you can still apply through a mortgage broker.

Ongoing applications

If you've already applied and need some help, call us on 0345 605 0500

We're here Monday to Friday, 8am to 6pm, except Wednesdays when it's 9.30am to 6pm. On Saturdays it's 9am to 1pm.

If you're with us already

Nothing's changed. You can still switch or manage your mortgage online or on the phone.

Manage your Virgin Money mortgage


Ask us about moving home

Chat with us

Message one of our mortgage specialists and chat live, online

Live Chat

Call us on

0345 600 6622

Monday, Tuesday, Thursday, Friday 9am to 5pm Wednesday 9:45am to 5pm Saturday 9am to 1pm

Call charges and information
NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Popular questions

Save time and see if you can get an answer online


Ask us about borrowing more

Chat with us

Message one of our mortgage specialists and chat live, online

Live Chat

Call us on

0345 600 6622

Monday, Tuesday, Thursday, Friday 9am to 5pm
Wednesday 9:45am to 5pm
Saturday 9am to 1pm

Call charges and information
NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Popular questions

Save time and see if you can get an answer online


Ask about your Virgin Money mortgage

Statements and documents


Chat with us

Message one of our mortgage specialists and chat live, online

Live chat

Call us on

0345 602 8301

From outside UK

+44 141 621 5625

Monday, Tuesday, Thursday, Friday 8am to 6pm
Wednesday 9:30am to 6pm
Saturday 9am to 1pm

Call charges and information
NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Popular questions

Save time and see if you can get an answer online