Available options
Need a certificate of mortgage interest?
Just fill out our online form and we'll pop on in the post. Request a certificate of interest.
Going away or had a change in circumstances? You can apply to rent out your home for up to 12 months. You can also reapply to extend this if you need to.
What's involved?
The terms of your mortgage explain that you need out permission to rent out your home. Once we’ve received your application, we’ll check the details and let you know if you’re good to go.
Just remember you can't switch to a new mortgage deal whilst you're renting out your home, or take additional borrowing. Other restrictions may apply, and we'll discuss these with you where applicable.
If you are a member of the armed forces however, and have an active posting, some exceptions apply. You will still be able to take out a new deal whilst renting out the property, as well being able to rent your property out within 6 months of completion of the mortgage.
How to apply
- Check out our guidance notes Link opens in a new window
- Download and complete the application form Link opens in a new window
- Return your completed application form to ammortgageadmin@virginmoney.com Link opens in a new window
If you've had a change in personal circumstances and need to add or remove a person from your mortgage, a change of parties can be requested.
To change your name or address details we must have the necessary legal documents and authorised signature(s). This can be done by printing off the relevant form below and returning, with the necessary legal documentation, to our Main Office address provided on the form.
The quickest and most convenient way to set up a standing order is via your usual online banking:
- Login to the account you want to make the payments from
- Set up a new standing order
- Use the following information:
- Account number: 00000101
- Sort code: 08 - 61 – 15
- Reference: your mortgage account number (eg. 12345D-12345)
- Enter the amount you want to pay, when, and how often
Your payment should reach us on or before the last working day of the month.
Alternatively, you can complete the Payment by Standing Order form below, and send it to your bank or building society, who will arrange this for you.
Either open and complete the Payment by Direct Debit form below. You can do this digitally (by using ‘add text’ or ‘draw’) and email it to us at: AMMortgageAdmin@virginmoney.com
Or print, complete and return it to: Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL
We will then liaise with your bank to arrange your direct debit payments.
You can do this in the following ways:
- Complete our online redemption statement form to request a copy be posted
- Contact us at our UK based call centres on 0345 602 8301 for further information
- Write to us at: Redemptions department, Jubilee House, Virgin Money, Gosforth, NE3 4PL.
- Solicitors can request a redemption statement using our online facility
Please ensure you specify your preferred date of redemption.
When your payment has been received it can take up to 7 to 10 working days to be processed. If you pay by direct debit and redeem at the beginning of the month, the monthly direct debit may still be taken. We automatically refund the additional payment to you within 7 to 10 working days from the date that the payment was taken.
Fill in our online certificate of interest form to request a certificate of interest for the last tax year or the one before
Fill in our online interim statement form to request an interim statement for your account
Where any part of the loan is on an Interest Only basis and sale of the mortgaged property has been selected as the repayment plan, each applicant must read and sign our Interest only Sale of Mortgaged Property declaration.
To add an Attorney to a mortgage, please complete the form below along with the Power of Attorney document and either bring it to one of our Branches or post it to us.
- Post it to us: Freepost Virgin Money, NEA 3780, Newcastle upon Tyne, NE3 4ZE.
Don’t risk losing your home – keep up those mortgage repayments