We're not like other banks. Discover what makes us different
We’re building a better kind of bank by doing what banks should do:
Read on to discover more about each
As well as our 74 stores, we're making the whole banking experience feel a lot more comfortable with our exclusive Lounges for customers.
Our Lounges are designed to be places where our customers can relax and local communities come together.
Recharge your batteries with comfy sofas, complimentary refreshments, free Wi-Fi and more.
Lounges in London, Edinburgh, Glasgow, Sheffield, Manchester and Norwich. More on the way too.
When it comes to banking, you want an honest deal with no surprises. So we'll always tell you the things you really need to know up front.
We won't give you products that look great at first then turn out to have a sting in the tail. And if that means we carry on picking up awards, even better.
We think the world of money can be a complex place, and we never want you to have a product you feel you don't fully understand.
Take our Three Minute Money films, each explaining a complicated bit of banking in less time than it takes to boil an egg. And that's our attitude to everything – the simpler, the better.
As you'd expect, being part of the Virgin family has its fair share of perks. From exclusive access to our customer Lounges, to special offers, discounts and prizes through 'My Virgin Money', it's all part of making banking better.
We may be a bank, but we’re not a bunch of bankers. We're people like you. Our staff aren't incentivised on sales – just providing the best service they can. So you can relax and enjoy your banking, without the hard sell.
Our not-for-profit fundraising website, Virgin Money Giving, helps people raise more money for charity.
Raised through Virgin Money Giving
– and we're just getting started.
Get the latest Virgin Money view on banking, business and the issues affecting you.
Why not take the next step to becoming a customer? Just tell us what you're interested in.