VIRGIN ATLANTIC REWARD+ CREDIT CARD FLYING CLUB TERMS

All of these Virgin Atlantic Reward+ Credit Card Flying Club Terms are between you and Virgin Atlantic Airways Limited (registered in England at The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF). The Flying Club terms and conditionsLink opens in a new window  also apply.

Earning Virgin Atlantic Reward+ Credit Card Flying Club Miles

  1. We’ll give you 15,000 Flying Club bonus miles if you make a purchase using your Reward+ Credit Card in the first 90 days. There’s no minimum spend.
  2. We’ll also give you 10,000 additional Flying Club bonus miles if you make purchases of at least £3,000 in total using your Reward+ Credit Card in the first 90 days, as long as you link your Flying Club number to your Reward+ account by 31 August 2020.
  3. You’ll earn 1.5 Flying Club miles for every £1 you spend on card purchases. You won’t earn Flying Club miles on cash advances, balance transfers, money transfers, interest or fees.
  4. You’ll earn 3 Flying Club miles for every £1 you spend directly with Virgin Atlantic or Virgin Holidays.
  5. There’s a cap on the Flying Club miles you can earn each month based on your credit limit. So if your credit limit is £5,000, you’ll earn miles on the first £5,000 of card purchases in a month. If you spend more than that, you won’t earn miles on that bit. We’ll reset the counter every month on the date of your credit card statement. The cap doesn’t apply to bonus miles.
  6. We’ll add your miles to your Flying Club account every month within 5 days of your credit card statement date. You’ll get any bonus miles in the month after you’ve earned them.
  7. You’ll get free entry to our Virgin Money lounges. You’ll just need to show your Virgin Atlantic Reward+ Credit Card and register for a Virgin Money Lounge card. More information on Virgin Money loungesLink opens in a new window .
  8. Your card gives you access to free global Wi-Fi through Boingo:
    • Boingo gives you access to over one million hotspots worldwide, including inflight access (selected aircraft and airlines only). The hotspots can change at any time so visit http://wifi.boingo.comLink opens in a new window  for the current list.
    • You can use up to four devices at once through Boingo including mobile phones, tablets and laptops.
    • To use Boingo, you need to sign up to the Mastercard Cardholders programme hereLink opens in a new window  and then create a new account with Boingo. You might need to wait 48 hours after receiving your card to be able to sign up. If it doesn’t work after that, get in touch.
    • Mastercard, Virgin Atlantic and Virgin Money aren’t responsible for the quality, security, coverage or availability of the Boingo Wi-Fi network. They also can’t guarantee that it will work. You use Boingo at your own risk.
    • You won’t be able to use Boingo if you close your Reward+ Credit Card. You also can’t let someone else use your Boingo account or sign up for Boingo instead of you.
    • We can change or stop this benefit without telling you beforehand.
    • Already have a Boingo plan? It won’t be cancelled automatically. If you want to cancel it, you need to phone Boingo. Visit https://mastercard.boingo.com/contact-usLink opens in a new window  for details of how to get in touch.
    • Help with connecting to Boingo and for further terms and conditions.Link opens in a new window 

Earning Virgin Atlantic Reward+ Credit Card Flying Club Tier Rewards

  1. If you spend £10,000 or more on card purchases over 12 months, you will earn a reward. You can only earn one reward every 12 months. The 12 months resets on each anniversary of the date your Virgin Atlantic Reward+ Credit Card account was opened.
  2. Your choice depends on whether you’re a Red, Silver or Gold Flying Club member when you choose it. So if you’re a Red member when you earn your reward but a Silver member when you choose, you’ll get the Silver choices.
  3. If you’re a Flying Club Red member, you can choose a reward from:
    • A Premium Upgrade. If you spend your miles on an Economy flight, you’ll be upgraded to Premium for no extra miles.
    • A Companion Reward Ticket in Economy. If you spend your miles on an Economy flight, you can take one person with you in the same cabin for no extra miles.
  4. If you’re a Flying Club Silver member, you can choose a reward from:
    • A Premium Upgrade. If you spend your miles on an Economy flight, you’ll be upgraded to Premium for no extra miles.
    • A Companion Reward Ticket in Economy or Premium. If you spend your miles on an Economy or Premium flight, you can take one companion with you in the same cabin for no extra miles.
    • A Clubhouse Pass for one person to use in our London Heathrow or London Gatwick Clubhouse when flying with Virgin Atlantic. No additional guests can be permitted.
  5. If you’re a Flying Club Gold member, you can choose a reward from:
    • A Premium Upgrade. If you spend your miles on an Economy flight, you’ll be upgraded to Premium for no extra miles.
    • A Companion Reward Ticket in Economy, Premium or Upper Class. If you spend your miles on an Economy, Premium or Upper Class flight, you can take one companion with you in the same cabin for no extra miles.
    • Two Clubhouse Passes for one person to use in our London Heathrow or London Gatwick Clubhouse when flying with Virgin Atlantic. No additional guests can be permitted.
  6. The reward will automatically be added to your Flying Club account within 7 days of earning it. It’ll be ready to spend straightaway.
  7. If you want to spend a reward, call us on 0344 412 2414 to sort it out. There are some key things you need to know about certain types of reward first:
    • If you choose a Premium Upgrade or Companion Reward Ticket, you can use it on a round trip, or upgrade two one-way flights. It’s subject to availability because they come from a limited number of seats. You’ll still need to pay any taxes, fee and surcharges.
    • If you choose a Clubhouse Pass, it’ll be good for one entry to one Clubhouse. We’ll post it to you so make sure you leave at least two weeks before you want to use it. We won’t replace lost or stolen passes, or change the expiry date.
  8. You can spend your reward for up to 24 months from the date it’s issued. That means you have to have booked your flights and taken the outbound flight within those 24 months. You can take the return journey afterwards.

If we do not receive the minimum payment when it is due or you go over your credit limit, we will withdraw the promotional rate with effect from the start of that statement period. When a promotional rate ends or is withdrawn, we charge the current standard interest rate that applies to that transaction.

You will not be able to transfer a balance from another card issued by Clydesdale Bank PLC (including Virgin Money, Clydesdale Bank, Yorkshire Bank or ‘B’ credit cards), another non-UK financial organisation or from certain store cards. You should not use your card to repay any other borrowing from Clydesdale Bank PLC either.

Credit is available, subject to status, only to UK residents aged 18 or over.

Calls are charged at your service provider's prevailing rate and may be monitored and recorded.

The Virgin Atlantic Credit Card is issued by Clydesdale Bank PLC (trading as Virgin Money). Registered in Scotland (Company No. SC001111). Registered Office: 30 St Vincent Place, Glasgow, G1 2HL. Virgin Atlantic Airways Ltd is an appointed representative of Clydesdale Bank PLC (trading as Virgin Money) which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Virgin Money adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board: www.lendingstandardsboard.org.uk  Link opens in a new window

Your copy of the Statement of Lender and Borrower Responsibilities  Link opens in a new window