Skip to main content

Report suspected fraud

If you think you’ve been scammed or your money is at risk, contact us straight away.

Report fraud now

APP scam protection

Industry rules set by the Payment Systems Regulator protect victims of Authorised Push Payment (APP) scams. We follow these rules and reimburse all eligible APP scam claims.

Read the full info

Every scam leaves clues

From 27 April to 3 May 2026, learn how to spot the signs of fraud and what to do to protect yourself.

Explore Take Five advice Link opens in a new window

Inspiring stories

Woman entering her card details online. Money worries

Online fraud: how can I protect myself?

We are all in the middle of not only a cost of living crisis but a boom in online frauds and scams. Here are the key traps to be aware of right now – and how to protect yourself during this already challenging time

Business owner with mobile and coffee Business

How to level up your business cyber security

Cybercrime is one of the fastest growing risks to small businesses – here are some small steps you can take to protect your business according to Virgin Money Information Security expert, Elaine McKechnie.

Others who can help