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Coronavirus

Depending on your situation and what you need from your insurance, there may be ways we can help you manage your payments to make sure you don’t end up uninsured. Please don’t cancel your payments without speaking to us first as we may be able to help.

It’s important that you consider your options very carefully. Rest assured, any changes will not impact your credit score and there will be no additional fees and charges.

To discuss and find out about the support we can provide on Home Insurance, please contact us on 0800 197 1612 or email us at priority.mailbox@uk.rsagroup.com and we’ll get back to your email within 5 working days.

Virgin Money Home Insurance is promoted by CYB Intermediaries Ltd, registered at Jubilee House, Gosforth, NE3 4PL (Company No: 04056283) who is authorised and regulated by the Financial Conduct Authority under Financial Services Register No. 305065 and administered and underwritten by Royal & Sun Alliance Insurance Ltd. (RSA) (Company No. 93792). RSA is registered in England & Wales at St Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Financial Services Register No. 202323.