Our brand-new Online Service
Look forward to an improved experience.
- Simple to use
- Easier to move money in and out
- Online documents
- Enhanced security
Check out the short video for a sneak peek of our new Online Service.Watch now
Please note: the animation is for example purposes and a shortened sequence is shown.
Making things clearer
- New style, clearer documents
- By post or go paperless – it’s your choice
- New ways to get in touch with webchat and secure messaging
- Same helpful phone service
We'll write to you with full details nearer the time.
Have your say
Brighter Money Matters is our amazing online customer community where you can shape what we do. Your feedback helps us to create fantastic products. It only takes a few minutes to register, then we'll be in touch with opportunities to share your views.
Our new service is open to new customers
Existing investments and pension customers will automatically move to our new service later this year.
Got a question about managing your existing account in the meantime?Find out more