What's happening?


On 26 September 2019, the Court of Session in Edinburgh approved our plans to transfer the business of Virgin Money plc (Virgin Money) to Clydesdale Bank PLC (Clydesdale) under Part VII of the Financial Services and Markets Act 2000 (FSMA). The transfer happened on the 21 October 2019, which now creates one bank with around 6.4m customers.

We've been working behind the scenes to make the changeover as smooth and seamless as possible. Your existing arrangement(s) with Virgin Money moved across to Clydesdale on 21 October 2019 and as a result, Clydesdale will be treated as having always been party to those arrangement(s) in place of Virgin Money.

While nothing else changes, as we bring the two businesses even closer together, we may need to change some of our arrangements with you. Of course, any contract amendments would be discussed and agreed with you first.

If you (or anyone else with an interest in the transfer) would like more information about this, please take a few minutes to read our Frequently Asked Questions. They include some important information to help you understand what the transfer means for you.

On 26 September 2019, the Court of Session in Edinburgh approved our plans to transfer the business of Virgin Money plc (Virgin Money) to Clydesdale Bank PLC (Clydesdale) under Part VII of the Financial Services and Markets Act 2000 (FSMA). The transfer happened on the 21 October 2019, which now creates one bank with around 6.4m customers.

We've been working behind the scenes to make the changeover as smooth and seamless as possible. In reality you won't notice a lot of difference in your day-to-day banking with us. Everything will feel the same as it did before, and you are still very much part of the Virgin Money family. Your account(s) is still Virgin Money branded and our contact details have stayed the same.

If you (or anyone else with an interest in the transfer) would like more information about this, please take a few minutes to read our Frequently Asked Questions. They include some important information to help you understand what the transfer means for you.

For more information on "Clydesdale Bank", "Yorkshire Bank" or "B" products and services, please visit the following pages:

Clydesdale Bank

Yorkshire Bank

B

Got a question?

Want to contact us?

Our dedicated contact centre team are here to help

0800 917 5722* or +44 (0)191 279 3465** if calling from outside the UK.

We're here 9am - 7pm Monday to Friday, and 9am - 3pm on Saturday. We may monitor calls for training and quality purposes, and to make sure we comply with regulations.

You can also email us at virginmerging@virginmoney.com or write to us at FSMA Contact Centre, Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL.

Key dates and documents relating to the transfer

View copies of the legal documents detailing the terms of the transfer (the scheme), a summary of that scheme and some key dates.

View key dates and documents