In an emergency, call us on +44 (0) 207 748 8908
You can contact us 24 hours a day, 7 days a week.
For general claims you can call us on +44 (0) 330 400 1265
We're here from 9am to 5pm, Monday to Friday.
Write to us
If you’d rather write to us, simply download the most relevant form, complete it and send to:
Virgin Money Travel Insurance Claims
One Victoria Street,
Alternatively, you can email the forms and documentation to email@example.com
Download a claim form
Please note, whichever way you choose to contact us, you’ll need to fill in a claim form to make a claim.