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If you are concerned about the coronavirus

We appreciate you might be worried about the impact of coronavirus and want to let you know that supporting our customers and colleagues is our priority at this time. We are updating our website regularly and our contact centres remain open.

We have created some frequently asked questions to answer some of the questions our Life Insurance customers have around cover and claims relating to the coronavirus.

Why choose Virgin Money?

  • Over 70% of applicants get an instant decision with no medical evidence required.
  • Free Standard Will writing service. Terms apply.
  • Free 'Loved ones' email service to help those closest to you make a claim (only available when you sign up to use online service). Terms apply.
  • Access to a range of Virgin Money benefits, including our Lounges.

'Loved ones', Free Standard Will and Trust Terms and Conditions  

We offer two types of Life Insurance

Level Term

As the name suggests, Level Term cover provides a level amount of protection over the term of the policy. If you selected £100,000 of protection at the start of the policy for 25 years, you would be covered for this amount until the policy ended 25 years later.

Decreasing Term

Decreasing Term could provide you with the cover amount you need right now, then gradually decreases as the policy ages. If you select £100,000 of protection at the start of the policy for 25 years, gradually this will reduce down to £0 by the end of the policy 25 years later.

Find out more about the types of life insurance 

Additional Critical Illness Cover

You can also choose to add Critical Illness Cover to your Life Insurance. If you choose to add Critical Illness to your policy the sum assured is a fixed amount which won’t decrease over time. We only cover the critical illnesses we define in our policy.

Find out more about Critical Illness Cover  

* Based on a 30 year old who has never smoked. £200,000 decreasing term cover is possible for under £6 per month for 20 years. Price correct as of February 2020.

Virgin Money Life Insurance is promoted by Virgin Money Personal Financial Service Ltd and arranged and administered by BISL Limited. Virgin Money Personal Financial Service Ltd - registered in England and Wales (company no. 3072766). Registered office - Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. BISL Limited - registered in England and Wales (company no. 3231094). Registered office - Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS. Virgin Money Personal Financial Service Ltd and BISL Limited are authorised and regulated by the Financial Conduct Authority.