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What you need to do

  1. Download a claim form.
  2. Compete the claim form, and either scan it or take a photograph of it.
  3. Send the scanned or photographed version back to us at enquiries@travelclaimsservices.com.
    Please note: Keep the total file size of each e-mail under 10MB (including any attachments). We can’t accept any files stored on cloud services or third party portals.
  4. We’ll then process your claim.

Download a claim form

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If you need to speak to someone

ReasonPhone numberInformation and opening hours
Servicing and general enquiries0330 400 1249We're here from 9am to 5pm Monday to Friday, including Bank Holidays
Speak to someone about a claim0330 400 1265We're here from 9am to 5pm Monday to Friday
Call charges and information
NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.