We've launched our new investments service

We’re aiming to move your account to our new Online Service later this year. We’ll write to you nearer the time to give you all the details and let you know the exact date.

No. We’ll automatically move your existing account to our new service later this year. For now, just sign in and manage your account as normal.

Yes - If you’d like to open a different type of account to the one that you already have (for instance, if you have a Pension and would like to open a Stocks and Shares ISA) please go ahead. Our new Stocks and Shares ISA and Investment Account are now available.

You’ll be setting up and managing your new account on our new Online Service. Later this year we’ll move your existing account to the new service. You’ll then be able to combine all your investment and pension accounts together, under the same Online Service sign in details.

Only if your existing ISA is an “ex-PEP” ISA. If you’re not sure, then sign into our Online Service or check your statement.

Otherwise please don’t open another Virgin Money Stocks and Shares ISA if you already have one with us, as it may affect the tax treatment of your existing account. For now, just continue to sign in and manage your existing ISA as normal, or get in touch if this is a problem. We'll automatically move your account to our new service later this year.

No, there’s nothing you need to do now. Just continue to sign in to and manage your existing account as normal.

We’ll write to you with full details of the move to our new service nearer the time, so please tell us if you change address. Also don’t forget to check we have your correct email address if you qualify for our top-up offer.