Need some account info?
From a credit interest statement to an account summary, it's easy to get account info online.
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Sort codes starting 08
These include savings accounts, cash ISAs and fixed rate bonds.
Got a quick question?
If you're looking for general info, it's usually quicker online. Just try our savings questions and answers or online chat
And to check our latest rates, it's easy to compare our cash ISAs online.
Online customers
From outside UK
Monday to Friday 8:00am to 6:00pm
Saturday 8:00am to 3:00pm
Sunday 10:00am to 1:00pm
Postal, telephone and branch customers
From outside UK
Monday to Friday 8:00am to 6:00pm
Saturday 8:00am to 3:00pm
Sunday 10:00am to 1:00pm
Lost and stolen account documentation
From outside UK
24 hours a day, 7 days a week
Sort codes starting 05 or 82
These include Cash ISA Exclusives and Clydesdale or Yorkshire Bank savings accounts.
Got a quick question?
If you're looking for general info, it's usually quicker online. Just try our savings questions and answers.
And to check our latest rates, it's easy to compare our cash ISAs online.
Customer service
From outside UK
Monday to Friday 8:00am to 6:00pm
Saturday 9:00am to 1:00pm
Closed Sunday
Call charges and information
03 numbers
Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbers
Maximum of 7p per minute, plus your phone company's access charge.
087 numbers
Maximum of 13p per minute, plus your phone company's access charge.
0800 numbers
Free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
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