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Managing your account

Interest will be paid gross without taking account of any tax payable.

If you earn interest over your Personal Savings Allowance you will be required to pay any tax due yourself directly to HM Revenue and Customs. If you would like to read more about your Personal Savings Allowance, please visit the Governments website Link opens in a new window.

You can pay money into your account at any time by Faster Payment, paying cash into one of our Stores or by cheque. Remember you can use your Virgin Money app to scan cheques directly into your account.

You can withdraw funds at any time by using internet, telephone banking, Mobile Banking Service, or in Store.

It’s important to keep everything about the account safe. If anything is wrong or you’re having problems, let us know in Store or give us a call on 0800 121 7365.

Rate changes

The rate on your account may go up or down. If the account rate changes, we’ll let you know. If we reduce your rate, we’ll give you at least two months’ notice before it kicks in.