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Important update for our customers

Updated on 21 March 2024

Following the news from earlier this month about the potential acquisition of Virgin Money by Nationwide, we wanted to let you know that both businesses have agreed to the terms of a recommended transaction.

The sale is expected to complete in the fourth quarter this year, and Virgin Money will continue to operate as a separate business for some time after completion. For now, there’s no impact to your Virgin Money products or services (including Clydesdale and Yorkshire Bank), and no changes to FSCS deposit protections. If anything changes in the future, we’ll let you know in advance.

This is an exciting time as we look forward to a future as a strong combined group, with a wider range of products and services for all our customers.

Unfortunately, fraudsters often take advantage of times of change to try and persuade people to share personal or financial information. We’ll never ask you for security details, over the phone or by email, so if someone does – please don’t share this information with them.

We’ll keep our website up to date with the latest news and our teams are as committed as ever to delivering great service to you.

Thank you again for continuing to be a loyal customer.

David Duffy