Save time online
If you're looking for general info, it's usually quicker online. Just try our pensions questions and answers.
Call us
New customers
Monday to Friday 8:00am to 9:00pm
Saturday 9:00am to 6:00pm
Existing customers
Pension customer service
Or send us a secure message by using our Pensions Online Service or app
From outside UK
Monday to Friday 8:00am to 9:00pm
Saturday 9:00am to 6:00pm
Check your balance
24 hours a day, 7 days a week
Call charges and information
03 numbers
Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbers
Maximum of 7p per minute, plus your phone company's access charge.
087 numbers
Maximum of 13p per minute, plus your phone company's access charge.
0800 numbers
Free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
Back to all contacts