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Existing customers
Pensions customer service
From outside UK
Monday to Friday 8:00am to 9:00pm
Saturday 9:00am to 6:00pm
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24 hours a day, 7 days a week
Call charges and information
03 numbers
Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbers
Maximum of 7p per minute, plus your phone company's access charge.
087 numbers
Maximum of 13p per minute, plus your phone company's access charge.
0800 numbers
Free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
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