Christmas and New Year opening hours 2024
If you are contacting us over the Christmas and New Year period
Christmas opening timesCall us
Business accounts
Customer service
From outside UK
Monday to Friday 8:00am to 6:00pm
Telephone banking available 24 hours a day, 7 days a week
Lost or stolen
From outside UK
24 hours a day, 7 days a week
Business Access and Fixed Rate Savings accounts
(sort code 08-60-64)
Monday to Friday 8:00am to 6:00pm
Saturday 8:00am to 3:00pm
Business credit cards
Customer services
Monday to Saturday 8:00am to 8:00pm
Sunday 10:00am to 5:00pm
Additional contact numbers
Customer service (outside UK)
Monday to Saturday 8:00am to 8:00pm
Sunday 10:00am to 5:00pm
Telephone banking available 24 hours a day, 7 days a week
Minicom service
The Minicom service uses a small electronic typewriter and screen linked to a telephone system, enabling our customers with hearing or speech difficulties to send and receive messages with our customer service team.
0800 345 7365 to register
0800 678 3528 for registered customers
Monday to Saturday 8:00am to 8:00pm
Sunday 10:00am to 5:00pm
Telephone banking available 24 hours a day, 7 days a week
Internet banking helpdesk
Monday to Friday 8:00am to 6:00pm
Business insurance
Our business cover is provided by Superscript. To speak to someone about your insurance, contact Superscript Link opens in a new window.
Call charges and information
03 numbers
Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbers
Maximum of 7p per minute, plus your phone company's access charge.
087 numbers
Maximum of 13p per minute, plus your phone company's access charge.
0800 numbers
Free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
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