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Sharing your information

We need to share your information with Virgin Red Limited, Reward and other partners so we can provide Virgin Money Back and (if you’ve agreed) send you marketing about Virgin Money Back offers. We’ll do that regularly to help make your offers relevant and also to track your purchases so you receive cashback.

The information includes:

From time to time, we and Reward will exchange and supplement your data with additional information (including location and cookie tracking) in order improve your experience with the programme. You can find this information on the cookie policy in the App.

We may share your information within our Virgin Money UK PLC group. We will also share with it with organisations if the law requires us to (like the police).

We won’t send any of your personal information outside of the UK and the European Economic Area (EEA).

Keeping your information

We will only keep your information for as long we need it and for no longer than 104 days after your Virgin Money Back account closes. This includes a 14-day cooling off period after the Programme’s requirement of 90 days to hold transactions. We’ll keep the information we hold about your credit card account for longer, in the way that’s explained in our main Privacy Policy. You can ask us to delete your information at any time.

More details

This information is on top of the information in the Virgin Money privacy policy. This tells you more about how we use your personal information, your privacy rights, our contact details and the contact details of our data protection officer.