Solicitor Mortgage Redemption Statement Request

This form can be used by solicitors to request redemption statements for Virgin Money Mortgages only.

Please ensure you correctly input the customer’s mortgage account number and your fax number to avoid delays. All details need to be completed or Virgin Money will be unable to process the request.

The redemption statement will be issued by fax within 24-48 hours of receipt of this form. Exceptions to these timescales are detailed below.

Important information for customers who are moving home and keeping their mortgage with Virgin Money

For existing customers who are moving home and keeping their mortgage with Virgin Money, redemption statements will be issued within 3-5 working days of receipt of this form.
If a Certificate of Title for the new property loan has not been received, the redemption statement will show the customers full Early Repayment Charge.
If a Certificate of Title has been received, the redemption statements will show the adjusted Early Repayment Charge in line with our Returning Home Moving Policy.
If a revised redemption statement is required once you have submitted the Certificate of Title, you will need to request an additional statement using the form below. Revised redemption statements are not automatically issued upon receipt of the Certificate of Title.

Solicitor personal details

Solicitor's Title

Solicitor's first name

Solicitor's last name

Solicitor's contact number This can be a mobile number or landline with area code

Solicitor's email address

Solicitor company details

Firm's full name

Firm's full address

Firm's fax number

Firm's Panel number (optional)

What is this?

If you're on our panel insert your number. If you are not currently on our panel please leave the field blank and enter your SRA ID number in the field below.

Intended redemption date The intended redemption date must be at least 2 days in the future as there is a 48 hour turnaround time. The date should also reflect when the funds are expected to be sent, for example, if the date falls on a weekend or bank holiday and you can’t send the funds then you’ll need to consider this before making your request.

Solicitor's Regulation Authority ID If you are regulated by the Solicitors Regulation Authority please provide your SRA ID number, if your Law firm is located in Scotland or Northern Ireland or your company is a Conveyancing firm please leave this blank.

Your reference

Customer details

Mortgage account number

Customer's title

Customer's first name

Customer's last name

Customer's correspondence address This is the address that a customer can receive correspondence to. This does not have to be the property address.

Is the customer's property address the same as the correspondence address?

Yes No

Customer's property address

Confirmation of instruction

By ticking this box I confirm that the form noted above holds valid instruction to act on behalf of the above named customer(s) in the transaction