Solicitor Mortgage Redemption Statement Request

This form can be used by solicitors to request redemption statements for Virgin Money Mortgages only.

Please ensure you correctly input the customer’s mortgage account number and your fax number to avoid delays. All details need to be completed or Virgin Money will be unable to process the request.

The redemption statement will be issued by fax within 24-48 hours of receipt of this form. If you are requesting a redemption statement for an existing Virgin Money Mortgage customer who has a buy-to-let property the redemption statement will be issued within 3-5 days.

Important - Please read before completing forms for existing customers

If you are requesting a redemption statement for an existing Virgin Money Mortgage customer who is transferring their product to a new property, the redemption statement will be issued with the customer’s full Early Repayment Charge. A revised redemption statement will be issued once we have received the Certificate of Title with either a reduced or removed Early Repayment charge, depending on our porting policy. There is no need to request an additional redemption statement.

Solicitor personal details

Solicitor's Title

Solicitor's first name

Solicitor's last name

Solicitor's contact number This can be a mobile number or landline with area code

Solicitor's email address

Solicitor company details

Firm's full name

Firm's full address

Firm's fax number

Firm's Panel number (optional)

What is this?

If you're on our panel insert your number. If you are not currently on our panel please leave the field blank and enter your SRA ID number in the field below.

Intended redemption date For your awareness if you are selecting today's date there is a 24-48 hour turnaround to action the request.

Solicitor's Regulation Authority ID If you are regulated by the Solicitors Regulation Authority please provide your SRA ID number, if your Law firm is located in Scotland or Northern Ireland or your company is a Conveyancing firm please leave this blank.

Your reference

Customer details

Mortgage account number

Customer's title

Customer's first name

Customer's last name

Customer's correspondence address This is the address that a customer can receive correspondence to. This does not have to be the property address.

Is the customer's property address the same as the correspondence address?

Yes No

Customer's property address

Confirmation of instruction

By ticking this box I confirm that the form noted above holds valid instruction to act on behalf of the above named customer(s) in the transaction

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