To find out what you need to do if you need to make a claim, click on the links below.
|Policy start date||Phone number||Information & opening hours|
|On or after 23 May 2017||0800 294 7576||8am - 9pm Monday to Friday|
9am - 5pm Saturday
10am - 3.30pm Sunday
|23 February 2015 - 22 May 2017||0345 604 3370||9am – 5pm Monday to Friday|
|September 2009 - 22 February 2015||0345 602 9199||8.30am – 6pm Monday to Friday|
|December 2005 - August 2009||0345 601 9645||8.30am – 6pm Monday to Friday|
|Before December 2005||0800 073 1777||9am – 5pm Monday to Friday|
Calls may be monitored and recorded.
Our helpful How to make a claim guide has everything you need to know.
For claims call 0345 601 9645
Lines are open 8.30am – 6pm Monday to Friday.
Or write to us at:
PO Box 13982
15 Dalkieth Road
|03 numbers||Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.|
|084 numbers||Maximum of 7p per minute, plus your phone company's access charge.|
|087 numbers||Maximum of 13p per minute, plus your phone company's access charge.|
|0800 numbers||Free from UK landlines and personal mobile phones.|
Calls may be recorded for training and quality purposes.