Find a Store nearby
Use the map to find your nearest Virgin Money Store and the services on offer.
Request an appointment Book meeting roomSorry, our Store finder can't be found right now
Please check back later or have a look at some other options below
If you're looking for help with something specific, have a look at our questions and answers. If you still can't find the answer you're looking for, you can give us a call.
In addition to Stores, you can also carry out some account services at your local Post Office Link opens in a new window, such as paying in money, making a cash withdrawal or checking your balance.
No Store nearby?
Post Offices and Banking Hubs offer everyday banking essentials like deposits, withdrawals, and balance checks. But our apps offer a whole lot more. You can send money, make payments, or chat live with our team.
Soon, Virgin Money customers will be able to use Cash Access UK deposit ATMs. Stay tuned!
Need better access to cash in your area?
Has your local cash facility changed or closed recently? Do you struggle to get cash out or pay cash in? You, your local councillors, MP or community groups can request a cash assessment from LINK.
LINK run the UK’s main cash machine (ATM) network. They’ll carry out an assessment, on our behalf, to understand if you and your community have suitable access to cash.
LINK will look at a few things in your community, like:
- current banking services
- population size and age
- cash reliance
- number of businesses
- use of digital services
An assessment might not be needed if LINK recently reviewed the community or if a cash facility reopens.
Request a cash access assessment Link opens in a new windowWhat happens next?
Once LINK have done their assessment, they may say that the community needs new services or that it's already well served. If they recommend new services, Cash Access UK Link opens in a new window will deliver these on our behalf. Cash Access UK is a non-profit organisation funded by us alongside 8 other high street banks.
To see all assessments and their results, visit LINK Link opens in a new window and choose the location. You can also find out how to request a review of an assessment.
If you're not happy with a LINK cash access decision, head to LINK's complaints page Link opens in a new window. For other banking issues, go to our complaints page.
Boost your digital know-how
Ask us your burning questions about the digital world and we'll help you master the basics.
Everything from setting up or using mobile banking to staying safe online, and even video calling with the family. Book a time that works for you, whether you want to chat over the phone or pop in and see us.
Book a digital know-how session
An update on our Stores
Support and information for customers impacted by closures to some of our Stores.
More about our Store closures