Please read the following Summary box before applying for this account
Account name: Defined Access Cash E-ISA Issue 17
|17||Up to 3 withdrawals||1.30||1.30||1.29||1.30|
|4 or more withdrawals||0.75||0.75||0.75||0.75|
If four or more withdrawals are made per calendar year, interest will be paid as outlined above until the second last working day of the year when the number of withdrawals will reset to zero and the higher interest rate will resume.
Annual interest is paid on 11 March and will be available the next working day. Monthly interest is paid on the last day of the month, and will be available the next working day.
Rates are variable. This means we may increase or decrease interest rates at any time. When we decrease interest rates we will give you at least 14 days' notice before the rate reduces. Please refer to section 10 within the Savings terms and conditions.
|Defined Access Cash E-ISA Issue 17||Up to 3 withdrawals||£1,013.00|
|4 or more withdrawals||£1,007.50|
These projections are provided for illustrative purposes only and do not take into account your individual circumstances. They are based on no withdrawals or further deposits being made and interest being added to the account. The projected balances are based on the annual interest rate.
We hope we can resolve any issues you may have in the first instance, but if you have a complaint, please let us know as soon as possible so that we can look into it for you. You can write the details of your complaint to the Customer Relations Team, Virgin Money, Gosforth, Newcastle Upon Tyne, NE3 4PL or email firstname.lastname@example.org
If we cannot resolve the complaint to your satisfaction you have the right to refer your complaint to the Financial Ombudsman Service, which provides independent adjudication of complaints. A copy of our Internal Complaint Procedures leaflet PDF opens in a new window (PDF, 164KB) is available on request.
If you are not happy with your choice of account within 14 days of depositing your ISA subscription, we will help you close your account and you will not lose your right to invest in another Cash ISA, Stocks and Shares ISA, Innovative Finance ISA or Lifetime ISA for that tax year. If you wish to take advantage of this 14-day rule, you must send your cancellation in writing to Savings Operations, Virgin Money, Jubilee House, NE3 4PL, when you close your account we will ensure that our reports to HM Revenue & Customs reflect the correct position. If you do cancel your account, the full amount of your investment, together with any interest earned will be returned to you.
It is not possible for a Power of Attorney account to be operated online. To apply as a Power of Attorney please download an application form PDF opens in a new window (PDF, 376KB) , complete and return to the address provided on the form. Your account will then be opened and operated by post via our Gosforth Office.
As we are covered by the Financial Services Compensation Scheme, savings with Virgin Money are covered up to £85,000 per person.View the FSCS guarantee
Before applying please make sure that you have read the following. Retain copies for future reference.
We don't like to brag but it's good for you to know that other people have given us a thumbs up too. You don't just have to take our word for it. Here are a few awards we've won.
Best Cash ISA Provider (Moneyfacts Awards 2018 & 2019)
Best Multi-Channel Savings Provider (Savings Champion Awards 2019)
Best Direct Savings Account Provider (Your Money Awards 2019)
We're here to answer your savings questions. Chat online with one of our experts - or if it's out of hours, our handy Questions and Answers page is the place to go.View frequently asked questions