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Contact us

Virgin Atlantic Credit Cards

Card typePhone numberInformation & opening hours
Virgin Atlantic card servicing0800 056 7686Lines are open 24 hours a day, 7 days a week.

Virgin Money Credit Cards

Existing customersPhone numberInformation & opening hours
Card servicing0800 011 3210Lines are open 24 hours a day, 7 days a week.
Lost or stolen cards0800 011 3210Lines are open 24 hours a day, 7 days a week.
Text for info (Check your balance, transactions or bill)Text BAL, TRAN or BILL plus the last 4 digits of your card (eg.BAL1234) to 88300Lines are open 24 hours a day, 7 days a week.
Calling from abroad+44 191 284 9005Lines are open 24 hours a day, 7 days a week.
Track your application0800 389 2875Lines are open 24 hours a day, 7 days a week.
Activate your card0800 633 5045 or activate your card onlineLines are open 24 hours a day, 7 days a week.

General questions

Email us at: info@virginmoney.com

Virgin Money
PO Box 10234
Wigston
LE18 9FA

Call charges and information

NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Calls may be recorded for training and quality purposes.