My Virgin Money
Credit Cards

My Virgin MoneyCredit Cards

Contact us

So we can direct you to the right service, please tell us when you opened your account.

Before 1 November 2014

Phone number

Information & opening hours

Lost or stolen cards

0800 015 0306

Lines are open 24 hours a day,
7 days a week.

Card servicing

0800 015 0306

7am - 10pm, 7 days a week.

Check your balance, transactions or bill

Text BAL, TRANS or BILL to 83838 * or 07860 010 010 *

Another service available 24 hours a day.

Calling from abroad

+44 1244 673 101

Call the operator and ask to reverse charges. Lines open 24/7

Text relay

18001 08000 150 306 (UK only)

Telecommunications assistance for the deaf. 7am - 10pm, 7 days a week

Virgin Atlantic card servicing

0800 056 7686

Lines are open 24 hours a day,
7 days a week.

After 1 November 2014

Phone number

Information & opening hours

Card servicing

0800 011 3210

Lines are open 24 hours a day,
7 days a week.

Lost or stolen cards

0800 011 3210

Lines are open 24 hours a day,
7 days a week.

Text for info (Check your balance, transactions or bill)

Text BAL, TRANS or BILL plus the last 4 digits of your card (eg.BAL1234) to 88300

Lines are open 24 hours a day,
7 days a week.

Calling from abroad

+44191 284 9005

Lines are open 24 hours a day,
7 days a week.

Track your application

0800 389 2875

Lines are open 24 hours a day,
7 days a week.

Activate your card

0800 633 5045 or activate your card online

Lines are open 24 hours a day,
7 days a week.

Virgin Atlantic card servicing

0800 056 7686

Lines are open 24 hours a day,
7 days a week.


General questions

Email us at: info@virginmoney.com

Virgin Money
Jubilee House
Gosforth
Newcastle upon Tyne
NE3 4PL


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