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Travel insurance
Monday to Friday 9:00am to 5:00pm
Life insurance
Virgin Money life insurance
Legal & General policies started between 2nd January 2014 - 19th September 2025
Monday to Friday 8:00am to 6:00pm
Saturday 9:00am to 2:00pm
Virgin Money policies started on or after 23 May 2017:
Monday to Friday 8:00am to 8:00pm
Saturday 9:00am to 5:00pm
Aviva policies started between 23 February and 1 December 2016:
Monday to Friday 9:00am to 5:00pm
Aviva policies started between 1 September 2009 and 23 February 2015:
Monday to Friday 9:00am to 5:00pm
Scottish Widows policies started between December 2005 and August 2009:
Monday to Friday 9:00am to 5:00pm
Reassure policies started before December 2005:
Monday to Friday 9:00am to 5:00pm
Legal & General life insurance
Monday to Friday 9:00am to 5:00pm
Home insurance
Monday to Friday 9:00am to 6:00pm
Saturday 9:00am to 1:00pm
Business insurance
Our business cover is provided by Superscript. To speak to someone about your insurance, contact Superscript Link opens in a new window.
Virgin Cancer Cover
Monday to Friday 9:00am to 5:00pm
Call charges and information
Calls to 03 numbers are treated the same as calls to 01 and 02 numbers, including any inclusive minutes and discount schemes. Up to 16p per minute from UK landline. Up to 65p per minute from mobiles.
Calls to 0800 numbers are free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.