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Look out for your local hub

Has a Banking Hub popped up on your local high street? They're dedicated places that customers from lots of banks can use. That includes you.

Inside there's a banking counter run by the Post Office. Head there for everyday banking, like paying in cash or cheques.

For more detailed stuff, there's also a community banker. Banks take turns to run this service, and place a rep in a hub on certain days. So just check when it's our turn and drop in.

Our Banking Hub locations

What everyday banking can I do?

For hands on help with banking basics, head to the counter at any hub with your debit card and PIN.

  • Pay in cash or cheques
  • Withdraw cash
  • Check your balance

Remember: The Post Office runs this service, with limits on deposits and withdrawals. Learn more about Post Office banking

A Banking Hub counter staffed by 2 people, with card readers and desktop computers

Experts on hand

On our community banker days, our rep can handle most things. Sometimes they might need to call another expert or use your device, so bring your phone or tablet.

Here are just some of the things they can help with:

  • App, telephone and online banking
  • Payments and transferring money
  • Lost, stolen or replacement cards
  • Changing your PIN
  • Providing proof of identity
  • Bereavement and power of attorney
  • Money worries or debt management
  • Preventing or dealing with fraud
  • Other sensitive or personal issues
  • Making a complaint

Planning a visit?

Find out more about the community banker service and see how our reps can support you. And if your card is missing or you suspect fraud, contact us now.

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Banking Hub locations

Here's where to find us. Tap on a hub for more info, including when your Virgin Money rep will be there.

Address

3/5 Clerk Street
Brechin
DD9 6AD

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Fridays 9:15am to 4:45pm

Address

158 Main Street
Cambuslang
G72 7EL

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Wednesdays 9:15am to 4:45pm

Address

3 Kirkton Street
Carluke
ML8 4AB

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Fridays 9:15am to 4:45pm

Address

63 High Street
Carnoustie
DD7 6AD

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Tuesdays 9:15am to 4:45pm

Address

121 Hallgate
Cottingham
HU16 4DA

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Tuesdays 9:15am to 4:45pm

Address

96 High Street
Forres
IV36 1NX

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Friday 9:00am to 5:00pm

Address

Kilwinning Library
St Winnings Lane
Kilwinning
KA13 6EP

Opening times

Monday to Friday 10:00am to 5:00pm

See a Virgin Money rep

Friday 10:00am to 5:00pm

Address

11 Ayr St
Troon
South Ayrshire
KA10 6EB

Opening times

Monday to Friday 9:00am to 5:00pm

See a Virgin Money rep

Thursdays 9:15am to 4:45pm

More coming soon

More venues are being rolled out by Cash Access UK, the organisation that owns the Banking Hubs. And remember, you can use any hub for everyday banking, even if we're not there. Read more on the Cash Access UK website Link opens in a new window.

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