Interactive guide
Tap ‘Start’ to begin, then follow the prompts to go through the guide one step at a time. Or tap ‘Autoplay’ to view the whole guide.
Step-by-step instructions
How to make a Bacs payment using Business Internet Banking
- Sign in to Business Internet Banking – for the best experience, sign in using your desktop.
- Select the 'Payments' section at the top of the screen.
- Select 'Send money by Bacs'.
- Choose the account you wish to send a Bacs payment from, along with the Bacs ID.
- Select the payee or upload a payment file, and follow the steps on screen.
Bacs payments must be set up and authorised by 5.10pm to meet your planned submission and settlement dates.
Interactive guide
If you’d like to use our interactive guide, please open this page on a desktop device.
This is because the guide takes you through the desktop experience for Business Internet Banking.
Related Bacs questions
To recall a Bacs payment, you'll need to contact us via live chat or get in touch with one of our business experts.
We can start the recall request for you, but whether it can be stopped depends on where the payment is in the Bacs cycle.
Bacs payments follow a 3-day processing cycle. What we can do depends on the day your payment is currently on.
- Day 1 (submission day): The payment has been submitted and we can still attempt to stop it before it is processed.
- Day 2 (processing day): The payment has left, but has not yet been credited to the receiving bank. We may still be able to stop it from being credited, but this must be done before 2pm.
- Day 3 (settlement day): By this point, the payment is credited to the recipient’s account. A recall isn’t possible through the Bacs process, but we can submit a standard Credit Payment Recovery (CPR) request instead.
To get the Bacs facility added to your Business Internet Banking, start by completing our online form. When completing the form, select 'Other' and state that your enquiry is about Bacs. You will be contacted within 7 days.